First, we get to your house fast. Our trucks stay stocked with everything needed for frozen pipe emergencies, so we’re not making trips back and forth while your situation gets worse.
We immediately assess whether your pipes have already burst or if they’re just frozen. If they’re burst, we shut off your main water supply to stop the flooding. If they’re frozen but intact, we use professional thawing equipment to safely restore flow without damaging your pipes.
Then we check the entire system for weak spots that might freeze again. We’ll show you exactly what we found, explain what we’re doing to fix it, and give you straight answers about preventing it from happening again. You’ll know the cost upfront, and that’s exactly what you’ll pay.