First, we locate the frozen section using our diagnostic tools and experience. Most freeze-ups happen in exposed areas like crawl spaces, attics, or against exterior walls where cold air seeps in.
Next, we safely thaw the ice using controlled heat application—never open flames that could damage your pipes or create safety hazards. We start closest to the faucet and work toward the frozen area, allowing water to flow through as ice melts.
While we work, we check for cracks or weak spots that freezing may have created. If we find damage, we repair it immediately to prevent future leaks. Finally, we insulate vulnerable pipes and give you specific steps to prevent this from happening again.