Hear from Our Customers
When your pipes burst at 2 AM or your water heater fails on a weekend, you get immediate response from licensed professionals who understand that plumbing emergencies don’t wait for business hours. We arrive with fully stocked trucks, ready to diagnose and fix the problem on the spot.
Your property stays protected, your family stays comfortable, and you get back to normal without the stress of wondering if help is actually coming. No more standing water. No more cold showers. No more panic about escalating damage.
That’s what emergency plumbing service should look like – and that’s exactly what you get with Murray Plumbing in Cedar Flat.
We’ve been handling emergency calls in Cedar Flat and the surrounding mountain communities for over two decades. We understand the unique challenges of older plumbing systems common in this area – from galvanized pipes to aging water heaters that fail without warning.
As a family-owned, local business, we’ve built our 5-star reputation on transparent pricing and reliable service. You’ll never face surprise fees or inflated emergency rates designed to take advantage of your situation.
Our technicians carry the tools and parts needed for most emergency repairs, so we can usually fix your problem on the first visit instead of making you wait for another appointment while your emergency continues.
When you call, you talk to a real person who can often walk you through immediate steps to minimize damage while we’re on the way. We’ll ask about your specific situation and give you an honest timeframe for arrival – typically 60-90 minutes in the Cedar Flat area.
Our technician arrives with diagnostic equipment and a fully stocked truck. We assess the problem, explain what’s wrong in plain language, and provide upfront pricing before starting any work. No surprises, no hidden fees.
We complete the repair using quality parts and test everything to make sure it’s working properly. Before we leave, we’ll show you what we fixed and give you tips to prevent similar problems in the future. Your emergency is resolved, and you have the knowledge to avoid it happening again.
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We handle the full range of plumbing emergencies that can’t wait until morning. Burst pipes, water heater failures, major leaks, sewer backups, and flooding situations all get immediate attention from our experienced team.
Cedar Flat’s mountain location and older homes create specific challenges – frozen pipes in winter, aging galvanized systems, and water heaters that fail suddenly in cold weather. We stock parts for both modern and older plumbing systems common in the area, so we’re prepared for whatever your emergency involves.
Many homes in Cedar Flat have unique plumbing configurations due to their age and mountain construction. Our 24+ years of local experience means we understand these systems and can quickly identify solutions that work for your specific situation, not just generic fixes that might fail again.
We typically respond to emergency calls within 60-90 minutes in the Cedar Flat area, depending on weather conditions and current call volume. When you call, we’ll give you a realistic timeframe and keep you updated if anything changes.
For situations involving active flooding or major water damage, we prioritize getting there as fast as safely possible. Mountain weather can affect response times, but we maintain emergency service even in challenging conditions because we understand that plumbing emergencies don’t wait for perfect weather.
While emergency service costs more than scheduled appointments, we don’t gouge people during their worst moments. Our goal is fair pricing for quality emergency service when you really need it.
We provide upfront pricing before starting any work, so you know exactly what you’ll pay. No hidden fees, no surprise charges when we’re done. Many customers have told us our final cost was actually less than the original estimate because we work efficiently and don’t pad the bill.
As a local, family-owned business, we understand that emergencies are stressful enough without worrying about inflated pricing designed to take advantage of your situation.
Absolutely. Many homes in the Cedar Flat area have older plumbing systems, and we’re experienced with everything from galvanized pipes to older water heaters and fixtures. Our 24+ years of local experience means we understand these systems inside and out.
We stock parts for both modern and older plumbing systems common in Cedar Flat area homes. If we encounter a situation that requires specialized parts or equipment, we’ll stabilize the problem to prevent further damage and schedule the completion as soon as possible.
You won’t be left with an ongoing emergency while waiting for parts. We understand that older systems require different approaches and have the expertise to handle whatever your home’s plumbing throws at us.
First, locate and shut off your main water supply if you’re dealing with a major leak or burst pipe. This is usually near where the water line enters your home. For water heater issues, turn off the power or gas supply to the unit.
Move valuables and furniture away from any flooding areas. Take photos of damage for insurance purposes if it’s safe to do so. When you call us, we’ll provide specific guidance based on your exact situation and can walk you through these steps if needed.
Don’t try to make major repairs yourself during an emergency – you could make the situation worse or create safety hazards. Focus on damage control until we arrive with the proper tools and expertise to fix the problem correctly.
Yes, we back our emergency repair work with warranties and guarantees. We use high-quality materials and industry-best practices to ensure the longevity and reliability of our plumbing repairs, even under emergency conditions.
If there’s an issue with our work, we’ll return to make it right at no additional cost. Our 5-star reputation is built on standing behind our work and ensuring complete customer satisfaction, whether it’s a scheduled appointment or a 2 AM emergency call.
We’re not interested in quick fixes that fail again in a few weeks. Our goal is to solve your emergency properly the first time, so you don’t have to deal with the same problem again.
We handle all types of plumbing emergencies that can’t wait until morning: burst pipes, water heater failures, major leaks, sewer backups, flooding situations, and complete loss of water. If water is flowing where it shouldn’t be or you have no water when you need it, we consider it an emergency.
Cedar Flat’s mountain location creates specific emergency situations – pipes that freeze and burst in winter weather, aging systems that fail suddenly, and water heaters that can’t handle temperature fluctuations. We’re equipped to handle all of these mountain-specific challenges.
Our trucks carry everything needed for most emergency repairs, from pipe fittings and water heater elements to drain cleaning equipment and shut-off valves. We can usually resolve your emergency on the first visit without making you wait for parts or another appointment.
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