Hear from Our Customers
When your pipe bursts at 2 AM or your water heater floods the garage, you need someone who answers the phone and shows up fast. Every minute counts when water is pouring into your home.
We get there quickly because we understand what’s at stake. Your floors, your belongings, your peace of mind. One emergency call can prevent thousands in water damage repairs.
You’ll have hot water restored, leaks stopped, and your home protected while other companies are still checking their voicemail.
Murray Plumbing brings five generations of plumbing expertise to Natomas Park homeowners. We’ve been building and maintaining plumbing systems since before your neighborhood existed.
Our licensed plumbers understand the specific challenges that Natomas Park homes face. From the 2005-era construction common in your area to the unique water pressure issues that affect newer developments.
We’re not the cheapest option, and that’s intentional. You’re investing in fewer callbacks, honest diagnostics, and repairs that actually last.
Call our emergency line and you’ll speak with a real person, not an answering service. We’ll ask the right questions to understand your situation and dispatch a licensed plumber immediately.
Our plumber arrives with a fully stocked truck and diagnostic equipment. We’ll assess the problem, explain what needs to be done, and provide upfront pricing before any work begins.
We complete the repair using quality materials and test everything to make sure it works properly. You’ll get a clear explanation of what was fixed and how to prevent similar issues in the future.
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We handle every type of plumbing emergency that strikes Natomas Park homes. Burst pipes, water heater failures, sewer backups, gas line issues, and severe leaks that threaten your property.
Natomas Park’s newer construction means you’re dealing with PEX and copper systems that can fail suddenly. The area’s water pressure variations can stress fittings and cause unexpected ruptures.
Your neighborhood’s proximity to the Sacramento River means higher humidity levels that can accelerate corrosion in water heaters and exposed pipes. We know these local factors and come prepared with the right parts and solutions.
We typically arrive within 60-90 minutes of your call, depending on traffic and our current emergency queue. Our plumbers are strategically positioned throughout the Sacramento area to minimize response times.
When you call, we’ll give you an honest estimate of arrival time and keep you updated if anything changes. We don’t make promises we can’t keep because we know you’re dealing with a stressful situation.
For true emergencies like gas leaks or major flooding, we prioritize those calls and can often arrive faster than our standard timeframe.
First, locate and shut off your main water supply if you’re dealing with a major leak or burst pipe. The main shutoff is usually near your water meter or where the main line enters your house.
If there’s flooding, move valuable items to higher ground and use towels or buckets to contain the water spread. Don’t use electrical appliances near standing water.
For gas leaks, evacuate immediately and call 911 from outside your home. Don’t turn on lights, use phones inside, or try to locate the source yourself.
Our emergency service rates are the same regardless of when you call. We don’t believe in price gouging when you’re dealing with a plumbing disaster.
You’ll pay our standard emergency service rate whether it’s Tuesday afternoon or Christmas morning. We’ll explain all costs upfront before starting any work.
The only additional charges would be for specialty parts or equipment that we need to order, which we’ll discuss with you first.
Yes, our licensed plumbers are equipped to handle any plumbing emergency you might face in Natomas Park. This includes burst pipes, water heater failures, sewer line backups, gas line leaks, and major fixture failures.
We carry a comprehensive inventory of parts and tools on every truck, so we can complete most repairs on the first visit. For complex issues requiring specialty equipment, we’ll stabilize the situation and schedule the appropriate follow-up.
Our experience with Natomas Park’s typical construction methods and plumbing systems means we can quickly diagnose problems and implement effective solutions.
A plumbing emergency is any situation that could cause property damage, health hazards, or major inconvenience if not addressed immediately. This includes visible flooding, complete loss of water supply, sewage backups, or gas leaks.
If you smell gas, see water pooling where it shouldn’t be, or have no water throughout your home, call immediately. These situations can escalate quickly and cause expensive damage.
When in doubt, call us. We’d rather assess a situation that turns out to be manageable than have you deal with extensive damage because you waited.
We bring five generations of plumbing expertise and a commitment to doing the job right the first time. Our plumbers are licensed professionals who understand both the technical aspects and the stress you’re experiencing.
We provide transparent, upfront pricing with no hidden fees or surprise charges. You’ll know exactly what you’re paying before we start work, and we stand behind our repairs with solid warranties.
Our focus is on long-term solutions, not quick fixes. We’ll address the root cause of your problem and provide guidance on preventing similar issues in the future.
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