Hear from Our Customers
When your mountain home’s plumbing fails, every minute counts. That burst pipe isn’t waiting for business hours to flood your living room. Your water heater doesn’t care that it’s a holiday weekend when it decides to quit.
You get a real plumber at your door in 60-90 minutes, not an estimate for next week. We stop the immediate damage, restore your water, and handle the repair with parts we already have on our truck. No more sleepless nights wondering if help is coming or if that water stain is getting bigger.
Your emergency is contained, your property is protected, and you’re back to normal – not dealing with extensive water damage because you had to wait.
Murray Plumbing has been serving Northern California for over 24 years with a 5-star reputation. We’re not a franchise trying to figure out mountain plumbing on the fly – we’re your neighbors who understand how Tahoe’s extreme temperatures affect your pipes.
We know which water heater models work best at altitude, how to navigate mountain roads in emergency conditions, and where pipes are most vulnerable in older mountain homes. As a family-owned, locally-based business, we keep our overhead low and our response times fast.
You’re not just another service call to us. You’re part of the community we’ve been proudly serving for decades.
First, you speak directly with our team – no answering service, no long hold times. We get the details and dispatch our nearest available plumber to your Sunnyside-Tahoe City location immediately.
Our trucks stay fully stocked with common emergency parts, so we can often complete your repair on the first visit. No waiting around for parts runs or return trips. When we arrive, we quickly assess the situation, stop any immediate damage, and give you a clear explanation of what needs fixing.
You get upfront pricing before we start any work – no surprises on your bill. After completing the repair, we test everything thoroughly and clean up our work area. Your emergency is resolved, your property is protected, and you can get back to your life.
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Burst pipes are the most common emergency we see in Sunnyside-Tahoe City, especially during winter when temperatures drop below freezing. We handle everything from small leaks to major pipe failures that flood basements and crawl spaces. Our specialized equipment safely thaws frozen pipes without damage.
Water heater emergencies leave you without hot water when you need it most. Whether your unit is leaking, making strange noises, or simply stopped working, we diagnose the problem and either repair or replace it quickly with models that work reliably at mountain altitude.
Sewage backups and major drain clogs create health hazards and serious inconveniences. We carry professional equipment to clear blockages, repair damaged lines, and restore proper drainage. We also handle the unique challenges of mountain properties including well pump issues, septic system problems, and plumbing in older vacation homes that sit vacant for extended periods.
We typically respond to emergency plumbing calls in Sunnyside-Tahoe City within 60-90 minutes, depending on your exact location and current weather conditions. Our team is locally based, which means we don’t have to drive up from the valley like many other plumbing companies.
We keep our service vehicles fully stocked and ready to go 24/7, so we can head directly to your property as soon as you call. During severe weather or peak season, response times may be slightly longer, but we’ll give you an accurate time estimate when you call and keep you updated if anything changes.
We do charge an emergency service fee for after-hours, weekend, and holiday calls, but we’re completely transparent about our pricing upfront. When you call, we’ll tell you exactly what the emergency service charge will be before we dispatch a plumber.
This fee covers the cost of having technicians available 24/7 and maintaining fully stocked emergency vehicles. However, we don’t pile on hidden fees or surprise charges. The emergency service fee and repair costs are clearly explained before any work begins, and we stand behind our quoted prices.
Many customers find our emergency rates very reasonable compared to the potential cost of water damage from waiting until regular business hours.
Absolutely. Frozen pipes are one of the most common emergency plumbing calls we receive during Tahoe winters. We have specialized equipment to safely thaw frozen pipes without damaging them, and we can quickly identify which pipes are at risk of bursting from ice expansion.
Our team knows the most vulnerable areas in mountain homes – crawl spaces, exterior walls, and areas with poor insulation. We can also provide freeze prevention services including pipe insulation, heat tape installation, and identifying potential problem spots before they become emergencies.
Prevention is much less expensive than dealing with burst pipes and water damage, so we’re happy to help winterize your plumbing system.
Yes, we’re fully licensed and insured to perform plumbing work throughout California, including the Sunnyside-Tahoe City area. We maintain all required state and local licenses, and our insurance coverage protects both our technicians and your property during emergency repairs.
We can provide proof of licensing and insurance upon request. This licensing ensures that our emergency plumbing work meets all California building codes and safety standards. When you’re dealing with a plumbing emergency, you want to make sure the company you call is properly licensed and insured.
It protects you from liability and ensures the work is done correctly the first time.
We handle all types of plumbing emergencies common to mountain properties. This includes burst pipes from freezing temperatures, water heater failures, sewer line backups, major leaks that could cause water damage, and complete loss of water service.
We also respond to emergencies in vacation rentals where guests are affected, toilet failures that leave properties without working bathrooms, and any plumbing issue that threatens property damage. We’re experienced with the unique challenges of mountain properties, including problems with well pumps, septic systems, and plumbing in older vacation homes.
Our trucks carry equipment for video drain inspection, high-pressure water jetting, pipe locating, and most common repair parts. If it’s a plumbing emergency, we have the tools and experience to handle it properly and safely.
When other companies won’t make the drive or charge extra for remote mountain locations, we’re already here. That’s the advantage of working with a local emergency plumber who calls Tahoe home. We understand the unique challenges of mountain plumbing systems and don’t need to figure out your local conditions on the fly.
Our response times are faster because we don’t have to drive up from the valley. We know the mountain roads, understand how altitude affects water pressure and heating systems, and we’re familiar with the common plumbing setups in both year-round homes and vacation properties.
As a family-owned business with over 24 years of experience and a 5-star reputation, we’re invested in this community. You’re not just another service call – you’re our neighbor, and we treat you that way.
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Other Services we provide in Sunnyside-Tahoe City
