Hear from Our Customers
Water damage doesn’t wait for convenient hours. Neither do we.
With Moen leak detectors installed by Murray Plumbing, you get round-the-clock monitoring that catches leaks as small as a single drop per minute. Your smartphone gets instant alerts the moment moisture is detected, whether you’re at home or across the country.
No more coming home to flooded basements or discovering hidden leaks after they’ve caused thousands in damage. These systems automatically shut off your water supply when abnormalities are detected, stopping problems before they become disasters.
We’ve been Newcastle’s trusted plumbing experts since 1999, with over two decades of experience protecting homes throughout Placer County.
We’re the local team your neighbors call when they need reliable service without the runaround. Our 4.7-star Google rating comes from customers who appreciate our transparent pricing and professional work that gets done right the first time.
As a family-owned business, we understand what your home means to you. That’s why we bring the same care to your property that we’d want for our own families.
Your Moen leak detection system installation starts with our technician assessing your home’s layout and identifying the most vulnerable areas for water damage.
We install the main water monitor on your incoming water line and place individual leak detectors near water heaters, washing machines, sinks, and other high-risk locations. Each sensor connects to your home’s Wi-Fi network and syncs with the Moen Smart Water app on your phone.
Once activated, the system learns your household’s normal water usage patterns. From that point forward, it’s monitoring pressure, flow rates, and moisture levels every minute of every day, ready to alert you and automatically shut off water if anything seems wrong.
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Your Moen leak detector system includes everything needed for comprehensive water protection: the main shutoff monitor, individual leak sensors, smartphone app control, and professional installation.
Newcastle’s location in the Sierra Nevada foothills means homes here face unique challenges from seasonal weather changes and aging infrastructure. Our systems account for these local conditions, with sensors that monitor temperature fluctuations that could lead to frozen pipes and humidity levels that indicate potential mold risks.
The FloSense technology uses artificial intelligence to understand your specific water usage patterns, reducing false alarms while catching real problems faster than traditional detection methods. Battery backup keeps your system running even during power outages, ensuring continuous protection when you need it most.
Moen leak detectors can identify leaks as small as one drop per minute, catching problems within minutes rather than days or weeks. The system continuously monitors water pressure and flow rates through your pipes, detecting even tiny changes that indicate a leak.
When moisture sensors detect water where it shouldn’t be, you get instant notifications through the smartphone app, text messages, phone calls, or email alerts. The main shutoff system can automatically turn off your water supply within seconds of detecting abnormal flow patterns, preventing minor leaks from becoming major flooding incidents.
This speed makes the difference between a simple repair and extensive water damage restoration that could cost thousands of dollars.
Yes, Moen smart water monitors are designed to work with standard residential plumbing systems commonly found in Newcastle homes. The main monitor installs directly on your water line near where it enters your home, regardless of whether you have copper, PEX, or other pipe materials.
Our technicians carry the necessary fittings and adapters for different pipe sizes and configurations. The individual leak sensors are wireless and battery-powered, so they can be placed anywhere without requiring additional plumbing modifications.
During our initial assessment, we’ll verify compatibility with your specific setup and explain exactly how the system will integrate with your existing plumbing. Most installations are completed in a few hours without disrupting your daily routine.
When your Moen system detects a leak or abnormal water usage, it immediately sends alerts through multiple channels: push notifications to your smartphone app, text messages, phone calls, and email alerts based on your preferences.
For major issues like burst pipes or significant flow abnormalities, the main shutoff valve automatically closes to stop water flow and prevent flooding. You can also manually control the water shutoff remotely through the smartphone app if needed.
The system provides specific information about where the problem was detected and what type of issue it appears to be, helping you understand whether you need immediate emergency service or can wait for regular business hours. Our 24/7 emergency service means you can call us any time for rapid response to serious leaks.
Moen leak detector installation costs vary based on the specific system components you choose and your home’s layout, but most Newcastle homeowners invest between $500-$1,500 for complete smart water monitoring protection.
This includes the main water monitor, individual leak sensors for high-risk areas, professional installation, system setup, and smartphone app configuration. When you consider that a single water damage incident can cost $5,000-$15,000 in repairs and restoration, the investment pays for itself by preventing just one major leak.
We provide free estimates for all leak detection installations, with transparent pricing that includes everything needed for your system to work properly. We’ll explain all costs upfront before any work begins, so you know exactly what to expect.
Yes, the Moen Smart Water app allows you to monitor multiple properties from a single account, making it perfect for Newcastle residents who own vacation homes, rental properties, or want to keep an eye on elderly parents’ homes.
Each property shows up as a separate location in your app, with individual monitoring, alerts, and controls for each system. You can set different notification preferences for each property and give access to property managers, tenants, or family members as needed.
This feature is particularly valuable for rental property owners who want to prevent water damage between tenant visits, or for families with multiple homes who want centralized monitoring. The system maintains separate usage patterns and leak detection settings for each location to ensure accurate monitoring regardless of different usage patterns.
Moen leak detectors are designed for minimal maintenance, but individual sensors do require battery replacement approximately every 1-2 years depending on usage and environmental conditions. The smartphone app monitors battery levels and sends alerts when replacement is needed.
The main water monitor connects to your home’s electrical system, so it doesn’t require battery maintenance under normal conditions. However, if you have the optional battery backup system, those batteries should be checked annually to ensure emergency protection during power outages.
We offer annual maintenance checks to test all system components, verify sensor placement, update software, and replace batteries as needed. This preventive service helps ensure your leak detection system provides reliable protection year-round and catches any potential issues before they affect system performance.
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