Hear from Our Customers
Picture this: you’re at work, on vacation, or sound asleep when a pipe starts leaking behind your water heater. Instead of discovering thousands in damage weeks later, your phone buzzes with an instant alert. You call us, we handle it, and what could have been a disaster becomes a minor inconvenience.
That’s what proper Moen leak detector installation gives you. Real protection that works around the clock, catching problems when they’re still small and fixable. No more wondering if that damp spot means trouble, no more surprise insurance claims, no more sleepless nights during heavy rains.
Your home stays dry, your stress stays low, and your bank account stays intact.
We’ve been protecting Parkway homes for years, and we’ve seen what water damage can do to families and their finances. We’re the team with a 4.7-star Google rating who shows up when we say we will, finishes the job right the first time, and often charges less than our original estimate.
We’re not just leak detector installers—we’re full-service plumbers who understand how water moves through your home, where problems typically start, and how to position sensors for maximum protection. When you call us at 2 AM because your detector caught a leak, we answer. When you need service, we respond fast.
That’s the difference between buying a system online and having it professionally installed by people who actually know what we’re doing.
We start by walking through your home with you, identifying the spots where leaks typically happen—near water heaters, under sinks, around toilets, by washing machines, and in basements or crawl spaces. Every home is different, and cookie-cutter placement doesn’t work.
Next, we install your Moen smart leak detectors in optimal locations, ensuring they’re positioned to catch problems early but won’t give you false alarms from normal condensation or humidity. We connect everything to your home’s Wi-Fi network and sync it with your smartphone.
Before we leave, we test the entire system with you, show you how the app works, and make sure you’re comfortable with the alerts and controls. You’ll know exactly what each notification means and how to respond. We also program our number directly into the system so you can reach us instantly if a leak is detected.
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Your Moen leak detector installation includes strategic sensor placement throughout your home’s most vulnerable areas, complete Wi-Fi network integration, and smartphone app setup with customized alert preferences. We handle all the technical details so your system works perfectly from day one.
In Parkway’s climate, we pay special attention to areas where temperature fluctuations can stress pipes—particularly in garages, attics, and exterior walls. We’ve learned from years of service calls which spots cause problems in local homes, and we use that knowledge to give you better protection than generic installation guides provide.
You also get our direct emergency contact information programmed into your system, ongoing technical support for any questions, and priority scheduling if your detectors ever alert you to a problem. This isn’t just equipment installation—it’s comprehensive water damage prevention designed specifically for your home and your peace of mind.
Most homes need 4-8 detectors for proper coverage, but the exact number depends on your home’s size, layout, and plumbing configuration. We place sensors near water heaters, under kitchen and bathroom sinks, around toilets, by washing machines, and in basements or crawl spaces where pipes run.
During our walkthrough, we identify every spot where water damage could start and recommend the minimum number of detectors needed for comprehensive protection. We don’t oversell—we want you protected without wasting money on unnecessary sensors. A typical 1,500 square foot home usually needs 5-6 detectors, while larger homes with multiple bathrooms might need 8-10.
Yes, Moen smart leak detectors integrate with most popular smart home platforms including Google Assistant, Amazon Alexa, and Apple HomeKit. They connect directly to your Wi-Fi network and can send alerts to multiple smartphones, making them perfect for families or property managers.
We handle all the integration work during installation, connecting your detectors to whatever smart home system you’re already using. If you don’t have a smart home setup, the detectors work perfectly as standalone devices with their own dedicated app. You’ll get instant push notifications, email alerts, and can even set up text messages to ensure you never miss a leak detection.
The moment a detector senses water, it immediately sends alerts to your smartphone, sounds a local alarm, and can trigger other connected smart home devices. You’ll know exactly which detector activated and can see the location on your phone’s app, so you know precisely where the problem is.
We program our emergency contact information directly into your system during installation, so you can call us immediately when an alert triggers. Our 24/7 emergency service means we can respond quickly to minimize damage, whether it’s a small drip that needs attention or a major leak requiring immediate action. The faster you catch water problems, the less damage they cause and the less expensive they are to fix.
Moen leak detectors typically run for 2-3 years on their initial batteries, and the system will alert you well before they need replacement. Most models use standard AA lithium batteries that you can replace yourself, though we’re always happy to handle battery changes during regular maintenance visits.
The detectors are designed to send low-battery warnings months before they actually die, so you’ll never lose protection unexpectedly. Some newer Moen models also offer optional AC power adapters for areas where you have convenient outlets, eliminating battery concerns entirely. We’ll recommend the best power option for each location during your installation.
When properly installed, Moen detectors rarely trigger false alarms. The key is correct placement—positioning them where they’ll catch real leaks without being triggered by normal condensation, pet water bowls, or cleaning activities. This is where professional installation makes a huge difference over DIY setups.
We’ve learned through years of experience exactly where to place sensors in different types of homes to maximize protection while minimizing false alerts. We also adjust sensitivity settings based on each location’s specific conditions. If you do experience false alarms after installation, we’ll come back and adjust placement or settings at no charge until your system works perfectly.
Moen leak detectors offer superior smart home integration, longer battery life, and more reliable connectivity than most competitors. They’re built by a company that understands plumbing systems, not just electronics, which shows in their sensor design and placement recommendations.
The Moen app is also more user-friendly than many alternatives, with clearer alerts and better location identification when problems occur. Their customer support is excellent, and replacement parts are readily available. While other brands might cost less upfront, Moen detectors typically last longer and cause fewer headaches over time. We’ve installed many different brands over the years, and Moen consistently delivers the best long-term value and reliability for our customers.
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