Hear from Our Customers
Your phone buzzes at 2 AM. Water detected near your water heater. You’re across town, but you know exactly what’s happening at home because your Moen smart leak detector caught it early. You call our 24/7 line, and help is on the way.
That’s the difference between a $200 repair and a $15,000 insurance claim. Water damage doesn’t wait for convenient timing, and neither should your protection.
Professional installation means your Moen leak detector works exactly as designed. No false alarms from poor placement. No missed leaks because sensors weren’t calibrated correctly. Just reliable protection that gives you real peace of mind whether you’re home or away.
We’ve been protecting Upper Land Park homes for years, earning a 4.7-star Google rating from 93+ local customers. We understand the unique challenges of older Sacramento homes and how modern leak detection systems integrate with existing plumbing.
Your neighbors trust us because we show up when we say we will, explain everything clearly, and often finish jobs under the original estimate. We’re not the cheapest option, and that’s intentional. You’re investing in proper installation, ongoing support, and the confidence that comes with working with licensed professionals.
When water emergencies happen, our 24/7 service means you’re never waiting until Monday morning for help.
First, we assess your home’s layout and identify the most vulnerable areas where leaks typically start. Water heaters, washing machine connections, under sinks, and near toilets are common spots where small leaks become big problems.
Next, we strategically place your Moen smart leak detectors and connect them to your home’s Wi-Fi network. Each sensor gets calibrated to your specific environment to minimize false alarms while ensuring real leaks trigger immediate alerts to your smartphone.
Finally, we test the entire system and walk you through the mobile app. You’ll know exactly how to interpret alerts, what different notifications mean, and when to call for emergency service. We also program our contact information directly into the system for one-touch emergency calls.
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Your Moen leak detector installation includes professional sensor placement, Wi-Fi network integration, smartphone app setup, and complete system testing. We don’t just drop off equipment and leave.
Upper Land Park’s older homes often have unique plumbing configurations that require experienced assessment. We identify high-risk areas specific to your home’s age and layout, ensuring sensors are positioned where they’ll do the most good.
Every installation comes with a comprehensive walkthrough of your new system. You’ll understand how to interpret different types of alerts, what constitutes a real emergency versus routine maintenance needs, and how to contact us immediately when urgent situations arise. We also provide ongoing support because technology questions don’t always happen during business hours.
Moen smart leak detectors connect through your home’s Wi-Fi network using the Moen Smart Water app. During installation, we connect each sensor to your network and help you download the app to your smartphone.
The app sends push notifications immediately when water is detected, even if you’re across the country. You’ll see exactly which sensor triggered the alert and can view the location on a map of your home. The system works with both iPhone and Android devices.
We also set up the app to include our emergency contact information, so you can call us directly from the alert screen if you need immediate assistance.
The most effective placement targets areas where leaks commonly start and cause the most damage. We typically install sensors near water heaters, under kitchen and bathroom sinks, near washing machine connections, around toilets, and in basements or crawl spaces where pipes run.
In Upper Land Park’s older homes, we also check areas where original plumbing meets newer additions, as these connection points are more prone to developing leaks over time. Each home is different, so we do a complete assessment before recommending sensor locations.
Proper placement is crucial because sensors placed too close to normal moisture sources create false alarms, while sensors placed too far from potential leak sources might miss problems until damage is already extensive.
Professional installation significantly reduces false alarms because we calibrate each sensor for your specific environment and place them away from normal moisture sources like shower steam or pet water bowls.
However, if you do receive an alert that turns out to be a false alarm, the Moen app allows you to quickly dismiss the notification and note the cause. This helps the system learn your home’s normal moisture patterns over time.
We also provide ongoing support to adjust sensor sensitivity if needed. Sometimes seasonal changes or new appliances require minor recalibration, and we handle those adjustments to keep your system working optimally without unnecessary alerts.
Installation costs depend on how many sensors you need and the complexity of your home’s layout. Most Upper Land Park homes benefit from 4-6 strategically placed sensors, with total installation typically ranging from $800-$1,500.
This includes the sensors themselves, professional placement assessment, Wi-Fi network integration, smartphone app setup, complete system testing, and our comprehensive walkthrough of how everything works. We provide upfront pricing before starting any work.
Many homeowners find the investment pays for itself quickly. A single undetected leak can easily cause $5,000-$15,000 in damage, making professional leak detection one of the most cost-effective home protection investments you can make.
Moen smart leak detectors have internal batteries that continue operating during power outages, so they’ll still detect water even when your electricity is out. However, they won’t be able to send smartphone alerts until your Wi-Fi network comes back online.
The sensors will store alert data and send notifications as soon as your internet connection is restored. This means you’ll still get important information about any water detection that happened during the outage.
For homes in areas with frequent power issues, we can discuss backup power options for your Wi-Fi router to maintain constant communication between your leak detectors and smartphone, ensuring you never miss a critical alert.
Moen smart leak detectors require minimal maintenance, but regular attention keeps them working reliably. The internal batteries typically last 3-4 years, and the app will notify you when replacement is needed.
Monthly testing involves simply placing a few drops of water on each sensor to ensure it triggers an alert. We recommend wiping sensors clean occasionally to remove dust or debris that might interfere with water detection.
We provide annual maintenance checks as part of our ongoing service relationship. This includes battery level assessment, sensor cleaning, system testing, and app updates to ensure your protection stays current with the latest features and improvements.
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