Hear from Our Customers
You shouldn’t have to live without water because a plumber can’t fit you into their schedule. When your main line breaks or your water heater fails, we’re the team that gets your water flowing again the same day you call.
No more cold showers while you wait for parts to arrive. No more hauling water from neighbors because your pipes decided to quit. We stock our trucks with everything needed to handle Cold Springs’ most common plumbing problems—from hard water damage to seasonal pipe issues that come with mountain living.
Most repairs are completed in hours, not days. You get back to your normal routine while other companies are still trying to find time to return your call.
We’ve been fixing Cold Springs plumbing since 1990 because we understand what breaks in mountain homes. Hard water that clogs your pipes. Tree roots that find every crack in older sewer lines. Seasonal temperature swings that test your system year after year.
Our trucks are stocked for the problems we see every week in El Dorado County. We know which parts fail first in homes built in the 80s and 90s. We understand why your water pressure drops during certain times of year.
When you call Murray Plumbing, you’re getting plumbers who drive these same roads and deal with the same water quality issues. We’re not learning about your problems for the first time—we’ve been solving them for over three decades.
First, we show up when we say we will. No four-hour windows or “sometime between Tuesday and Friday” appointments. You get a real time, and we stick to it.
Next, we diagnose the actual problem—not just the symptoms. Our trucks carry sewer cameras and professional diagnostic equipment, so we can see exactly what’s wrong inside your pipes. No guessing, no trial and error repairs that might work.
Then we give you the real price upfront. What we quote is what you pay. No surprise fees, no “diagnostic charges,” no markup after we start the work. If the job costs less than expected, you pay less.
Finally, we fix it right the first time using quality parts and proven methods. We clean up completely and test everything before we leave. Most customers are surprised how smooth the whole process actually is.
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Every plumbing repair includes complete diagnosis with our camera inspection equipment when needed. You’ll see exactly what’s wrong and understand why it happened. No mysterious problems that might come back next month.
Cold Springs homes face specific challenges that we address in every repair. Hard water mineral buildup gets cleared from your lines. Tree root infiltration gets properly removed, not just temporarily pushed through. Older pipe connections get reinforced to prevent future leaks.
We also handle the common seasonal issues that hit mountain communities. Pipe insulation recommendations for winter protection. Water pressure adjustments for homes with elevation changes. Sump pump maintenance for properties that deal with snowmelt and seasonal drainage.
Your repair comes with parts and labor warranty, plus follow-up contact to make sure everything’s working properly. We’re not disappearing after we cash your check—we’re here when you need us again.
We provide same-day service for most plumbing emergencies in Cold Springs, typically arriving within a few hours of your call. Unlike larger companies that might schedule you for next week, we understand that water emergencies can’t wait.
Our trucks are already stocked with the parts and tools needed for Cold Springs’ most common plumbing problems. We don’t need to make multiple trips to the supply house or order special parts for basic repairs. Most emergency repairs are completed the same day we arrive.
For true emergencies like burst pipes or main line breaks, we can often be there within an hour during normal business hours. We know how quickly water damage can escalate, especially in homes with basements or crawl spaces.
No diagnostic fees, no trip charges, and no surprise add-ons to your bill. The price we quote is exactly what you pay, even if the job takes longer than expected or costs us more than anticipated.
We’ve found that most plumbing companies use diagnostic fees as a way to get in the door, then hit you with additional charges once they start working. That’s not how we operate. Our upfront pricing includes everything needed to complete your repair properly.
If we discover additional problems during the repair, we’ll explain what we found and give you options. But we won’t start any additional work without your approval and a clear price for that work. No surprises on your final bill.
Hard water damage is one of the most common issues we address in Cold Springs homes. The mineral buildup in your pipes doesn’t just slow down water flow—it can completely clog smaller lines and damage your water heater over time.
We use professional equipment to clear mineral deposits from your existing pipes and can recommend solutions to prevent future buildup. This might include water softener installation or regular maintenance schedules depending on how severe your hard water situation is.
For homes where the mineral buildup is extensive, we can assess whether pipe replacement makes more sense than ongoing repairs. We’ll give you honest advice about what’s worth fixing versus what should be replaced, based on the actual condition of your plumbing system.
The most common issues we handle are hard water damage to pipes and fixtures, tree root infiltration in sewer lines, and seasonal problems related to temperature changes. Older homes in the area also frequently need water heater repairs and main line replacements.
Hard water creates mineral buildup that reduces water pressure and can cause premature failure of appliances. Tree roots find their way into underground pipes, especially in properties with mature landscaping. Winter temperature swings can stress older pipe connections and cause leaks.
We also see a lot of garbage disposal problems and clogged drains, often related to the hard water creating soap buildup that doesn’t rinse away properly. These aren’t necessarily emergencies, but they’re inconvenient and tend to get worse if not addressed promptly.
Yes, all our repair work comes with warranty coverage on both parts and labor. We stand behind our work because we use quality materials and proven repair methods, not quick fixes that might fail in a few months.
The specific warranty period depends on the type of repair, but we typically provide at least 90 days on labor and honor manufacturer warranties on all parts we install. For major repairs like water heater replacement or main line work, warranties are often longer.
We also follow up with customers after repairs to make sure everything is working properly. If you have any issues with work we’ve completed, we’ll come back and make it right at no additional charge. We’re not trying to get out of warranty work—we want you to be completely satisfied with the repair.
Yes, we’re fully licensed and insured to perform all types of plumbing work in Cold Springs and throughout El Dorado County. Our technicians carry current plumbing licenses and we maintain comprehensive liability insurance for your protection.
You can verify our licensing status and insurance coverage before we start any work. We’re happy to provide documentation if requested. Working with unlicensed plumbers might save money upfront, but it can create serious liability issues if something goes wrong.
Our insurance covers both property damage and worker injuries, so you’re not taking on risk by having us work in your home. This is especially important for major repairs that involve accessing crawl spaces, working with gas lines, or making structural modifications to accommodate new plumbing.
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