First, we listen. You tell us what’s happening—is it clogging constantly, running non-stop, or leaking around the base? We ask a few key questions to understand the problem before we even arrive.
Next, we diagnose the real issue. Not just the obvious symptom, but what’s actually causing it. Is it a worn flapper valve, a cracked wax ring, or something deeper in the drain line? We explain exactly what we found and what it means for you.
Then we fix it with the right parts and tools. No temporary patches or “we’ll see if this works” solutions. We use quality materials that last, and we test everything before we leave. You’ll know it’s working properly because we’ll show you.