First, we listen. You describe what’s happening—no hot water, strange noises, leaking, whatever the issue is. We ask a few quick questions to understand the situation before we arrive.
Next, we diagnose. Our technician examines your water heater thoroughly, testing components and identifying the root cause. No guessing, no unnecessary parts replacement.
Then, we explain. You get a clear breakdown of what’s wrong, what needs to be fixed, and exactly what it’ll cost. No technical jargon, no pressure tactics.
Finally, we fix it. Most repairs are completed the same visit. We test everything before we leave, clean up our work area, and make sure you understand how to prevent future issues.