First, we diagnose the problem. Our technician inspects your water heater, tests components, and identifies exactly what’s wrong – whether it’s a faulty heating element, thermostat issue, or something else entirely.
Next, we explain the problem and provide upfront pricing. You’ll know exactly what the repair costs before we start any work. No hidden fees, no surprise charges when we’re done.
Then we fix it right the first time. We carry common parts on our trucks, so most repairs happen the same day. If we need to order a part, we’ll get your water heater working temporarily until the permanent fix is complete.