First, we diagnose the problem. Our technicians run through a systematic check of your water heater – testing the heating elements, checking the thermostat, inspecting connections, and looking for signs of sediment buildup or corrosion. This usually takes 15-20 minutes, and we explain what we’re finding as we go.
Next, we give you the repair options and costs upfront. No vague estimates or “we’ll see” pricing. You get specific numbers for specific fixes, whether that’s replacing a heating element, flushing sediment, or addressing a more complex issue.
Then we get to work. Most water heater repairs in Cold Springs take 1-3 hours depending on the problem. We clean up after ourselves, test everything to make sure it’s working properly, and walk you through what we did and how to prevent future issues.