Hear from Our Customers
No more cold showers while you wait for someone to drive up from the valley. You get hot water flowing again the same day, with repairs that handle Tahoe’s harsh conditions.
Most water heater repairs are completed within 2-4 hours. Simple issues like thermostat problems or heating element failures often take under two hours to fix.
You’ll know exactly what’s wrong and what it costs before we start. No surprises, no pressure tactics, just transparent pricing and professional work that lasts.
Murray Plumbing has been serving Sunnyside-Tahoe City with reliable plumbing solutions for years. We understand how Tahoe’s hard water, temperature extremes, and seasonal usage patterns affect your water heater.
While other companies charge extra for mountain locations or won’t make the drive, we’re already here. Our team knows which water heater models work best at altitude and how to get to your property quickly, even in challenging conditions.
You get the advantage of working with local experts who call Tahoe home, not technicians learning about mountain plumbing on your dime.
First, we diagnose your water heater to identify exactly what’s causing the problem. No guessing, no unnecessary parts replacement. We test heating elements, thermostats, gas connections, and control systems to pinpoint the issue.
Next, we explain what we found and give you a clear estimate before starting any work. You’ll know exactly what needs fixing and what it costs.
Then we complete the repair using quality parts designed for your specific water heater model. We test everything thoroughly to make sure your hot water is restored and the system operates safely. Most repairs finish the same day, so you’re not left waiting around for hot water.
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Our water heater repair service covers both traditional tank units and modern tankless systems. We handle gas and electric models from all major manufacturers, using parts that withstand Tahoe’s temperature extremes.
Sunnyside-Tahoe City’s hard water creates mineral buildup faster than most areas, and temperature swings stress components beyond normal wear. We address these specific challenges with repairs designed for mountain conditions.
Whether you’re in a year-round residence or vacation rental, we handle the permits, follow local codes, and provide repairs that perform reliably when you need them most. Emergency service is available 24/7 because water heater problems don’t wait for convenient times.
Most water heater repairs are completed within 2-4 hours, depending on the specific problem and parts availability. Simple issues like thermostat replacement or heating element repair often finish in under two hours.
More complex repairs involving gas line work or control system replacement may take longer. We always give you a realistic timeframe upfront and work efficiently to restore your hot water as quickly as possible.
If we need to order special parts, we’ll let you know immediately and discuss temporary solutions to keep you comfortable.
The most frequent issues we encounter are failed heating elements in electric units, faulty thermostats, and sediment buildup in tank systems. Gas water heaters often have problems with pilot lights, gas control valves, or venting issues.
Tankless units commonly experience mineral buildup, ignition problems, or flow sensor malfunctions. Many of these problems develop gradually, so regular maintenance can prevent unexpected failures.
We also see issues related to Tahoe’s mountain climate, where temperature fluctuations stress system components more than in other areas. Hard water conditions accelerate mineral buildup and component wear.
This depends on the age of your unit, repair costs, and overall condition. Generally, if your water heater is over 8-10 years old and needs expensive repairs, replacement often makes more financial sense.
We consider factors like energy efficiency, reliability, and how much life the unit has left. If the repair cost is more than half the price of a new unit, replacement is usually the better choice.
We’ll give you honest recommendations about repairs versus replacement without pressure. Sometimes a repair makes sense, sometimes replacement is the smarter investment – we’ll explain the math so you can decide.
Yes, we provide 24/7 emergency water heater repair service throughout Sunnyside-Tahoe City. Water heater emergencies don’t wait for business hours, and we understand that losing hot water in Tahoe’s climate is urgent.
We typically respond to emergency calls within 60-90 minutes, depending on your exact location and weather conditions. Our team is locally based, so we don’t have to drive up from the valley like many other companies.
Our trucks are fully stocked with common emergency parts, so we can often complete repairs on the first visit without delays for parts runs.
Tahoe’s hard water creates mineral buildup that reduces efficiency and damages components faster than areas with softer water. Temperature extremes stress the system, especially units in unheated garages or basements.
Many vacation homes sit unused for months, allowing sediment to settle and seals to dry out. The combination of hard water and temperature cycling is particularly hard on heating elements and heat exchangers.
High altitude also affects gas combustion efficiency. Regular maintenance addresses these specific challenges before they cause premature system failure, extending your water heater’s life by 3-5 years.
Water heater repair costs vary based on the specific problem, parts needed, and complexity of the work. Simple repairs like thermostat or heating element replacement typically cost less than major component failures.
We provide transparent, upfront pricing before starting any work. You’ll know exactly what the repair costs with no surprises or hidden fees.
Many of our customers find that final costs come in below the original estimate. We focus on fair, affordable pricing and often find ways to save you money during the repair process.
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