First, we assess your current water heater situation and your household’s hot water needs. This includes checking your existing plumbing connections, electrical setup, and determining the right size and type of replacement unit for your specific situation.
Next, we provide you with a clear, written estimate that covers everything—the new water heater, installation labor, permits, and disposal of your old unit. No surprise fees or hidden costs that show up later.
Then we get to work. Our team handles all the technical details: proper sizing, professional connections for water and gas or electrical, correct venting when required, and ensuring everything meets Newcastle building codes. We also take care of hauling away your old water heater and cleaning up the work area.
Finally, we walk you through your new system, test everything to make sure it’s working perfectly, and provide you with warranty information and maintenance tips to help you get the most from your investment.