Hear from Our Customers
You wake up to a cold shower. Your dishes sit dirty in the sink. Your laundry waits another day. When your water heater fails, everything stops.
Here’s what changes when we fix it right: Hot water flows consistently from every faucet. Your morning routine gets back on track. Your family stops complaining about lukewarm showers.
We don’t just patch problems—we solve them. Whether it’s strange noises, inconsistent temperatures, or complete failure, you get reliable hot water that works when you need it.
Murray Plumbing has earned our 5-star reputation by showing up when we say we will and fixing things right the first time. We’re the local plumbing company that Tahoe Park residents call when they need someone they can trust.
While other companies make you wait a week for service, we often handle repairs the same day you call. Our technicians know Sacramento’s hard water conditions inside and out—and exactly how they affect your water heater.
We’ve been solving water heater problems for families throughout central Sacramento, from the older homes near Tahoe Park proper to the ranch-style houses along the Highway 50 corridor.
First, we diagnose what’s actually wrong. Not every noise means replacement, and not every problem requires major work. You get an honest assessment of what’s happening and what it takes to fix it.
Next, we explain your options with upfront pricing. Repair costs, replacement costs, different approaches—all laid out clearly. No “we’ll see what we find” pricing games.
Then we fix it right. Our trucks carry common parts for most water heater brands, so many repairs happen the same visit. We clean up after ourselves and make sure everything works before we leave.
Ready to get started?
Same-day service when possible, because waiting a week for hot water isn’t reasonable. We prioritize emergency calls and dispatch qualified technicians as quickly as we can.
Professional diagnosis using the right tools and experience. We understand how Sacramento’s mineral-heavy water affects heating elements, thermostats, and tank components. Common problems get identified fast.
Transparent pricing that makes sense. The quote we give is what you pay—no surprise fees or hidden charges. If the final cost comes in under estimate, you pay the lower amount. That’s how we’ve built our reputation in Tahoe Park and throughout Sacramento.
Those sounds usually mean sediment buildup at the bottom of your tank. Sacramento’s hard water contains minerals that settle and harden over time, creating a barrier between the heating element and water.
When your water heater tries to heat through this sediment layer, it creates steam bubbles that pop and bang as they rise. This reduces efficiency and forces your system to work harder, wasting energy and potentially damaging internal components.
The fix involves draining and flushing your tank to remove the buildup. In severe cases, we might need to replace heating elements that have been damaged by overheating. Regular maintenance helps prevent this problem from recurring.
If you have no hot water, something’s wrong and waiting won’t fix it. Complete loss of hot water typically indicates heating element failure, thermostat problems, or pilot light issues in gas units.
Most water heater repairs take 1-3 hours once we arrive, depending on the problem and parts needed. Simple fixes like replacing a heating element or thermostat usually get completed within an hour if we have the parts on hand.
We carry common parts for major brands, so same-day repairs happen frequently. For more complex issues requiring special parts, we’ll schedule a follow-up visit and work around your schedule. Emergency repairs get priority, especially during Sacramento’s colder months.
Age is the biggest factor in this decision. Most traditional water heaters last 8-12 years, while tankless units can go 15-20 years with proper maintenance. If your unit is approaching the end of its expected lifespan and needs expensive repairs, replacement usually makes more financial sense.
However, newer units with minor issues often benefit from repair. A failing heating element on a 3-year-old water heater is worth fixing. A leaking tank on a 15-year-old unit probably isn’t.
We assess your specific situation and give honest recommendations based on the unit’s age, condition, and repair costs versus replacement costs. You’ll never get pressured into unnecessary work—just straight talk about what makes sense for your situation and budget.
Sacramento’s hard water is the main culprit. Our local water contains high levels of minerals that accumulate inside water heaters, reducing heating efficiency and causing premature failure of components like heating elements and thermostats.
This mineral buildup also causes the popping and banging noises many homeowners hear. Over time, sediment creates hot spots that can damage tank walls and internal components, leading to leaks or complete system failure.
Temperature swings in our area also stress water heater components. The combination of hot summers and cool winters causes expansion and contraction that can loosen fittings and accelerate wear. Regular maintenance helps address these local conditions before they cause major problems.
Yes, we repair and service both traditional tank water heaters and tankless systems. Tankless units require different expertise and specialized tools, but our technicians are trained on all major brands and models.
Tankless repairs often involve descaling to remove mineral buildup, sensor replacement, or addressing venting issues. These systems are more complex than traditional units, but they’re also more durable when properly maintained.
Common tankless problems include longer wait times for hot water, inconsistent temperatures, or error codes on the display. We diagnose the specific issue and explain whether repair makes sense or if replacement would be more cost-effective for your situation.
Yes, we provide same-day service whenever possible, especially for emergency situations. We understand that losing hot water disrupts your entire household routine, so we prioritize getting your system back up and running quickly.
Our technicians arrive prepared with common parts and the tools needed for most repairs. This means many problems get fixed during the initial visit rather than requiring a return trip for parts.
We dispatch qualified technicians as soon as possible after you call. Emergency repairs get priority scheduling, and we’ll give you a realistic timeframe for when to expect service. If same-day isn’t possible due to scheduling, we’ll work with you to find the earliest available appointment.
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