Hear from Our Customers
You flip the faucet handle and cold water comes out. Again. Your morning shower just became a polar plunge, and you’re standing there wondering how long you can keep dealing with this.
Here’s what changes when you get a proper water heater replacement. You wake up to consistent hot water every single morning. Your energy bills drop because modern units don’t waste power heating water you’re not using. You stop worrying about leaks flooding your utility room or basement.
Most importantly, you get peace of mind. No more crossing your fingers every time someone turns on the dishwasher while you’re in the shower. No more rationing hot water between family members. Just reliable, on-demand hot water that works when you need it to work.
We’ve built our reputation in San Antonio on doing exactly what we say we’ll do. Our 4.7-star Google rating from 93 reviews isn’t an accident – it’s the result of showing up on time, diagnosing problems honestly, and completing jobs right the first time.
We know Westlake residents value quality and reliability. That’s why we offer 24/7 emergency service, because water heater failures don’t wait for business hours. Our transparent pricing means you’ll know what you’re paying before we start work, and many customers find their final bill comes in lower than our initial estimate.
Whether you need a traditional tank replacement or want to upgrade to a tankless system, we handle the permits, disposal, and installation so you don’t have to think about the details.
First, we assess your current system and your household’s hot water needs. A family of four has different requirements than a couple, and your home’s size and layout matter too. We’ll recommend the right capacity and type – whether that’s a traditional tank or tankless system.
Next, we handle all the permits and preparation work. If you’re upgrading to tankless, we’ll check your gas lines and electrical connections to make sure everything meets code. We coordinate the delivery of your new unit and schedule installation at your convenience.
Installation day is straightforward. We remove your old unit, install the new system, test everything thoroughly, and clean up completely. We’ll walk you through the new system’s operation and maintenance requirements before we leave. Your old water heater gets disposed of properly – that’s included in our service.
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Your water heater replacement includes everything needed for a complete, code-compliant installation. We provide the new unit, all necessary connections and fittings, proper venting, and professional installation by licensed technicians.
In Westlake’s climate, tankless systems make particular sense. The coastal breezes that flow through the canyons mean your home works harder to maintain comfortable temperatures. A tankless water heater only fires up when you actually need hot water, which can cut your energy costs significantly compared to keeping 40-50 gallons hot around the clock.
We also handle the practical details that matter to Westlake homeowners. Proper permits ensure your installation meets local codes. Professional disposal of your old unit keeps hazardous materials out of landfills. And our warranty coverage protects your investment with both parts and labor protection.
Most water heater replacements take 2-4 hours for a straightforward tank-to-tank swap. If you’re upgrading to tankless or need electrical or gas line modifications, plan on 4-6 hours.
We can often complete same-day installation if you call before noon and we have your preferred unit in stock. The timeline depends on your specific situation – older homes sometimes need additional work to bring connections up to current codes.
We’ll give you an accurate time estimate during our initial assessment so you can plan accordingly. Emergency replacements get priority scheduling, especially during Westlake’s cooler months when hot water is essential.
It depends on your household’s hot water usage and your long-term plans. Tankless systems cost more upfront but last 20-30 years compared to 10-15 years for tank systems. They also save 20-30% on energy costs by only heating water when you need it.
For Westlake homes, tankless makes sense if you have consistent hot water demand or want to free up space in your utility area. Tank systems work well if you have high simultaneous usage – like multiple showers running while the dishwasher and washing machine are going.
We’ll calculate your household’s peak demand and recommend the most cost-effective option based on your actual usage patterns, not just the latest trends.
We install professional-grade units from Bradford White, AO Smith, Rheem, and Navien – brands known for reliability and longevity. These aren’t the units you’ll find at big box stores; they’re contractor-grade systems designed for professional installation.
Bradford White and AO Smith offer excellent traditional tank options with solid warranties. For tankless systems, Navien and Rheem lead the market with proven technology and strong manufacturer support.
We don’t push one brand over another – we recommend based on your specific needs, budget, and the features that matter most to your household. All our recommended brands have local service support and readily available parts.
Traditional tank water heater replacement typically runs $1,200-$2,500 including installation. Tankless systems range from $3,500-$6,500 depending on capacity and any necessary electrical or gas line upgrades.
The total cost depends on your home’s existing infrastructure. If your electrical panel needs upgrading for a tankless system, or if we need to run new gas lines, that adds to the project cost. We provide detailed written estimates before starting any work.
Many Westlake homeowners find the long-term energy savings offset the higher initial cost of tankless systems. We’ll calculate the payback period based on your current energy costs and usage patterns.
Yes, we offer 24/7 emergency service for water heater failures. A completely failed water heater, especially one that’s leaking, needs immediate attention to prevent property damage.
Emergency service includes temporary solutions to stop leaks and protect your property, plus same-day replacement when possible. We keep common sizes in stock specifically for emergency situations.
Emergency calls do carry a service premium, but we’re transparent about pricing upfront. Many water heater emergencies happen at the worst possible times – Sunday morning before a family gathering, or during cold snaps when hot water is essential.
Most water heater replacements in Westlake require a plumbing permit, especially if you’re changing fuel types or upgrading to tankless. We handle all permit applications and inspections as part of our service.
The permit process ensures your installation meets current safety codes and protects your home’s value. It also provides documentation for insurance purposes and future home sales.
Permit costs typically run $50-$150 depending on the scope of work. We include permit fees in our written estimates so there are no surprises. Skipping permits might save money upfront, but it creates problems later when you sell your home or file an insurance claim.
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