Hear from Our Customers
Water damage averages $13,954 per insurance claim. And the frustrating part is that most of it starts small a pinhole in an aging copper fitting, a supply line hose that’s been under pressure for 30 years, a slow drip behind a wall on a property where you can’t hear it from the main house. The Moen Flo Smart Water Monitor runs daily MicroLeak tests that can detect a leak as small as a single drop per minute, and if something triggers it, the system shuts off your water automatically before the damage compounds.
For Loomis specifically, this matters more than it might in a newer suburb. The majority of homes here were built between the 1960s and 1990s plumbing systems that are anywhere from 30 to 60 years old. Add in the hot, dry summers that push soil movement on larger parcels, and the cold wet winters that stress older pipe joints, and you’ve got a property that deserves more than a smoke detector and a prayer. If you’re commuting to Sacramento or Roseville via I-80 every day, you’re also away from home for long stretches which means a leak that starts at 8 a.m. could be running until 6 p.m. unless something catches it. That’s exactly what the Moen Flo is built for.
For homeowners on larger acreage properties and Loomis has plenty of them there’s another layer to this. More square footage, more outbuildings, longer supply runs, and irrigation connections mean more places for something to go wrong quietly. We install whole home leak detectors in Loomis that monitor your main supply line and everything downstream from it, all from an app on your phone.
We’ve been serving Placer County for over 24 years long before most of the current residential growth started pushing in from Rocklin and Roseville. That means we’ve worked in the older historic homes near Taylor Road in Loomis, the custom estates in Loomis Oaks, the ranch properties on larger acreage, and everything in between. We know what the housing stock in Loomis actually looks like, and we know how to size and install a Moen Flo system correctly for the property in front of us not just for a generic suburban tract home.
We’re a small, locally-owned contractor. No franchise overhead, no call center, no rotating crew of technicians you’ve never met. When you call Murray Plumbing, you’re talking to the people who show up. We’re BBB Accredited, California C-36 licensed, and hold a 4.7 out of 5 on Google across 93 reviews and the thing customers mention most consistently is that we quoted one price and stuck to it. Sometimes the final bill came in lower. That’s not an accident. That’s how we operate.
When you call, we start by understanding your property. Loomis homes vary significantly a 1970s ranch-style near downtown has a completely different main line setup than a newer custom build in Loomis Oaks or a rural property on a private well. We ask the right questions upfront so the technician shows up prepared, not guessing.
On the day of installation, we locate your main water supply line and shut off the water to your home. We cut into the line and install the Moen Flo Smart Water Monitor inline in either the 0.75-inch or 1-inch configuration, depending on what your supply line requires. The device gets hardwired to a nearby power source, and then we connect it to your home’s Wi-Fi network. From there, we configure the Moen Smart Water App on your phone, set the system to the correct operating mode Home, Away, or Sleep and run a full system test to confirm MicroLeak detection is active and the automatic shutoff is functioning correctly.
Before we leave, we walk you through how to read your water usage data, how to respond to an alert, and how to switch modes when your usage pattern changes like when you’re filling an irrigation system for the season or hosting guests. The whole process typically takes one to two hours. Because this work involves cutting into a main water supply line, it falls under California’s plumbing code and requires a licensed C-36 contractor. We handle the licensing side and can advise on any permit requirements through the Town of Loomis Building Department if applicable to your specific job.
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A lot of plumbers will install the hardware and hand you the box. That’s not how we work at Murray Plumbing. Our Moen leak detector setup in Loomis includes the full installation, Wi-Fi connection, app configuration, operating mode setup, system testing, and a walkthrough before we leave so you’re not figuring out the app on your own at 10 p.m.
The Moen Flo Smart Water Monitor is available in two pipe sizes, and choosing the wrong one affects how accurately the system reads your home’s flow. For Loomis properties on larger lots with irrigation connections or outbuilding lines, getting the sizing right matters more than it does on a standard suburban home. We assess your specific setup before recommending a unit not after we’ve already cut into the line.
If your insurance agent has mentioned the Moen Flo and Farmers Insurance, Mercury Insurance, Liberty Mutual, and several other carriers now offer premium discounts for homes equipped with this system we can walk you through what documentation you’ll need for the discount submission. Some Loomis homeowners have reported annual premium reductions of $500 to $1,500 after installation, which means the system can pay for itself within a few years while protecting a property worth several hundred thousand dollars or more. Moen also recommends professional installation to preserve the product warranty, which is one more reason to avoid the DIY route on a job that involves your main water line.
Yes, and honestly, large-acreage properties are where the Moen Flo earns its value most clearly. When you have longer supply runs, outbuildings, barn connections, or irrigation lines spread across a few acres, there are more places for a leak to develop quietly and more distance between you and the problem. We install the Moen Flo on your main supply line and monitor all water flow through your entire system from that single point. It doesn’t matter whether the leak is in the main house, a guest structure, or an irrigation connection at the far end of the property. If water is moving when it shouldn’t be, the system catches it.
The one thing worth noting for rural Loomis properties is that some homes in this area are on private wells rather than PCWA municipal water service. Moen Flo compatibility with private well systems depends on your water pressure and system configuration. When you call us, we’ll ask about your water source upfront so we can confirm the right setup for your specific property before scheduling.
This is probably the most common concern we hear, and it’s worth addressing directly. The Moen Flo uses FloSense AI technology, which learns your household’s specific water usage patterns over time. In the first few weeks after installation, it’s building a baseline what a normal shower looks like, how long a typical toilet fill cycle runs, what your irrigation schedule does to your flow readings. Once it’s calibrated to your home, it’s not going to trigger a shutoff because someone took a long shower.
Where people run into nuisance shutoffs is usually when the system is in the wrong operating mode for the situation. If you’re filling a pool, running a drip irrigation system for an extended period, or hosting a houseful of guests with higher-than-normal water usage, switching to Sleep Mode prevents the system from misreading that elevated usage as an anomaly. We set up your operating modes during installation and walk you through when and how to switch them so you’re not left troubleshooting that on your own after the fact.
For many Loomis homeowners, yes and the discount can be meaningful. Carriers including Farmers Insurance, Mercury Insurance, Liberty Mutual, State Farm, Amica, and American Family offer premium reductions for homes equipped with the Moen Flo Smart Water Monitor. The exact discount varies by carrier and policy, but some homeowners have reported annual reductions of $500 to $1,500. For a Loomis property with a home value in the $700,000 to $900,000 range and a correspondingly higher insurance premium, that math adds up quickly.
Some carriers are also beginning to require or strongly encourage Moen Flo installation at policy renewal so if your agent has already brought this up, you’re not alone. The key is making sure your installation is done by a licensed contractor and documented properly so the discount submission goes through without a problem. We can walk you through what your carrier will typically need to verify the installation. If you’re unsure whether your specific policy qualifies, a quick call to your insurance agent before scheduling is worth the five minutes.
The Moen Flo runs a MicroLeak test every day a pressurized diagnostic that can detect a leak as small as a single drop per minute anywhere in your home’s plumbing system. That’s not a burst pipe or a running toilet. That’s the kind of slow, invisible leak that develops inside a wall, under a slab, or behind a fixture connection and goes completely unnoticed until it shows up as a stained ceiling, a spike in your PCWA water bill, or worse.
For Loomis homes with older plumbing infrastructure and the majority of homes here were built between the 1960s and 1990s, meaning pipe systems that have been under pressure for 30 to 60 years this level of sensitivity is exactly what’s needed. Aging copper fittings, original supply line hoses, and corroded joint connections don’t fail all at once. They degrade slowly, and the MicroLeak test is designed to catch that degradation before it becomes a claim. The daily test runs automatically and doesn’t interrupt your water service. You’ll only hear about it if it finds something.
Whether a permit is required depends on the specific scope of work and how the Town of Loomis Building Department classifies the installation. What’s not up for debate is the licensing requirement: any work that involves cutting into a main water supply line in California must be performed by a licensed C-36 plumbing contractor. That’s state law, and it applies regardless of whether a permit is ultimately required for your specific job.
We hold a California C-36 license and have worked in Placer County for over 24 years, which means we’re familiar with local building department requirements and can advise you on the permit question for your specific installation before any work begins. Attempting a DIY installation on your main line in Loomis doesn’t just risk a code violation it also risks voiding the Moen product warranty, which requires professional installation to remain valid. If a permit is needed, we handle that process as part of the job.
For most Loomis homes, the full installation cutting into the main line, mounting the device, connecting to power and Wi-Fi, configuring the app, and completing the walkthrough takes approximately one to two hours. Larger or more complex properties with longer supply runs or less accessible main line locations can take a bit more time, but it’s rarely an all-day job.
On availability: We offer same-day response and are available 24 hours a day, seven days a week. If you’re working around a Farmers Insurance policy renewal deadline, or you just found out your water bill spiked and you want answers fast, you don’t have to wait a week for a plumber’s schedule to open up. We know Loomis residents commute many of you are on I-80 to Sacramento or Roseville most of the day so we work around your schedule, not the other way around. Call us, tell us what you’re dealing with, and we’ll tell you exactly when we can be there and exactly what it’s going to cost before we show up.
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