Hear from Our Customers
Your water heater decides to quit at the worst possible moment. Sunday morning before the family gets up. Right before guests arrive. The night before a big presentation when you need that hot shower to think clearly.
When we install your new water heater, those moments become history. You get consistent hot water every time you turn the handle. The right capacity for your household so you’re not rationing showers or waiting for the tank to reheat.
Your new system works reliably because it’s sized correctly for your actual usage patterns and installed to Newcastle building codes. No shortcuts, no guesswork, just hot water when you expect it.
Murray Plumbing has been handling water heater installations throughout Newcastle and the surrounding areas with a focus on doing the job right the first time. Our 4.7-star Google rating from 93 reviews reflects what matters most to homeowners here: we arrive on time, work professionally, and charge exactly what we quote.
Newcastle homeowners deal with enough surprises. Your plumbing service shouldn’t be one of them. We handle permits, dispose of your old unit properly, and make sure everything meets local codes before we leave.
When your water heater fails, you need someone who understands the urgency and has the experience to solve it quickly. That’s exactly what we do.
First, we assess your current setup and discuss your household’s hot water usage patterns. A family of four has different needs than a couple, and if everyone showers in the morning, that changes the sizing requirements completely.
Next, we handle the permit paperwork and order the right unit for your situation. We coordinate delivery and schedule the installation at a time that works for your schedule.
On installation day, we shut off utilities, remove your old water heater, and install the new system with proper connections for water, gas or electrical, and venting. Everything gets tested to ensure it’s working safely and efficiently. We clean up completely, dispose of your old unit, and walk you through how your new system operates.
Most installations take 2-4 hours depending on complexity. Straightforward tank-to-tank replacements where connections line up perfectly might finish in 2 hours. Tankless installations or situations requiring electrical upgrades take longer, but we’ll give you a realistic timeframe upfront.
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Your water heater installation includes proper sizing consultation, professional connections for all utilities, permit handling, and code compliance for Newcastle requirements. We install both traditional tank systems and tankless units depending on what makes sense for your home and budget.
Newcastle’s established neighborhoods often have older homes with specific installation requirements. We’ve handled every scenario from tight spaces requiring creative solutions to homes needing electrical upgrades for tankless systems. The key is matching the right system to your actual usage patterns and your home’s infrastructure.
Tank water heaters cost less upfront and work well for most families. They store hot water so it’s ready immediately. Tankless units cost more initially but take up less space and only heat water when you’re using it, which saves on energy costs over time. They also typically last longer than traditional tanks.
We help you understand the real differences between options so you can make the choice that fits your priorities and budget.
Water heater sizing depends on your household’s peak hot water usage, not just the number of people living there. A family of four typically needs a 40-50 gallon tank or a tankless unit that can handle multiple simultaneous uses.
But usage patterns matter more than household size. If everyone showers in the morning before work and school, you need more capacity than if usage spreads throughout the day. We assess your actual needs during our consultation by looking at your current usage patterns, the number of bathrooms, and appliances that use hot water.
Getting the size right prevents you from running out of hot water during peak times while avoiding paying for more capacity than you’ll actually use.
Most water heater installations take 2-4 hours, depending on the complexity of your specific situation. A straightforward tank-to-tank replacement where all connections line up perfectly might be completed in 2 hours.
Tankless installations typically take longer because they often require electrical upgrades or modifications to gas lines and venting systems. If we need to relocate the unit or upgrade your home’s electrical panel to handle a tankless system, that adds time to the project.
We’ll give you a realistic timeframe when we assess your specific installation during the consultation. We always clean up completely before we leave, and your old water heater gets disposed of properly as part of the service.
Yes, we handle all necessary permits for your water heater installation in Newcastle. Most water heater replacements require permits to ensure the work meets local building and safety codes.
This includes proper venting requirements, electrical connections for electric units, and gas line work for gas-powered systems. Newcastle has specific requirements that we know well from years of working in the area.
Getting permits isn’t just about following rules – it ensures your installation is safe and up to code, which protects your family and maintains your home’s value. We take care of the paperwork so you don’t have to navigate the permit process yourself.
It depends on your household’s hot water usage patterns, budget, and priorities. Tank water heaters cost less upfront and work well for most families. They store hot water so it’s ready immediately when you turn on a faucet.
Tankless units cost more initially but take up significantly less space and only heat water when you’re using it, which can save on energy costs over time. They also typically last longer than traditional tank systems – often 15-20 years compared to 8-12 years for tanks.
If you have high simultaneous hot water demand – like multiple people showering while the dishwasher runs – or limited space for installation, we can help you determine which option makes the most sense for your specific situation and budget.
We handle removal and proper disposal of your old water heater as part of our installation service. You don’t need to worry about how to get rid of a 40-50 gallon tank or find a disposal facility that accepts them.
Water heaters contain materials that need to be recycled properly, and many disposal facilities have specific requirements for accepting them. We take care of all of that so you don’t have to deal with the logistics.
This is included in our installation service – no additional fees for hauling away your old unit. We remove it, clean up the area completely, and make sure everything is disposed of according to local regulations.
Yes, we provide 24/7 emergency water heater service for Newcastle homeowners. Water heaters have a habit of failing at the worst possible times – Sunday mornings, holidays, or right before important events when you need hot water most.
When your water heater completely fails, we can often provide same-day installation service depending on unit availability and the complexity of your installation. We keep common tank sizes in stock and have relationships with suppliers for quick access to replacement units.
Emergency service focuses on getting your hot water restored as quickly as possible. We handle the urgent installation first, then take care of permits and final inspections to ensure everything meets Newcastle codes and safety requirements.
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