Hear from Our Customers
You know that sinking feeling when water starts pooling where it shouldn’t be. The panic when your toilet won’t flush before guests arrive. The frustration of calling three different plumbers and getting three wildly different quotes.
Here’s what happens when you call Murray Plumbing instead. You get a straight answer about what’s wrong, a fair price that won’t change, and work that actually solves the problem instead of just treating the symptoms. No surprise fees, no runaround, no coming back next month to fix the same issue again.
When we’re done, your plumbing works the way it should. You sleep better knowing it’s handled right. And you have our number saved for the next time something goes sideways because you know we’ll treat you fairly.
We’ve been fixing plumbing problems in Northern California for five generations. That’s not marketing speak—it means when your great-grandfather had a pipe burst, there’s a good chance a Murray fixed it.
We’re not the biggest plumbing company around, and we’re definitely not the cheapest. But we’re the ones who show up when we say we will, charge what we quote, and make sure the problem is actually fixed before we leave. Our trucks have been rolling through Regency Park neighborhoods for decades, and half our calls come from customers who’ve used us before or were referred by someone who has.
That kind of reputation doesn’t happen by accident. It happens when you do the work right, treat people fairly, and stand behind what you do.
When you call, we listen to what’s happening and give you a realistic timeframe for getting someone out there. No vague “sometime between 8 and 5” windows that waste your entire day.
Our plumber shows up, looks at the problem, and explains what’s going on in plain English. No technical jargon designed to confuse you into approving expensive work you don’t need. We tell you what needs to be fixed, what it’ll cost, and how long it’ll take.
Once you give the go-ahead, we get to work. We clean up after ourselves, test everything to make sure it’s working properly, and walk you through what we did. The price we quoted is the price you pay—no surprise charges, no “unforeseen complications” that mysteriously double the bill.
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Whether it’s a dripping faucet that’s driving you crazy, a toilet that won’t stop running, or a pipe that decided to burst at 2 AM, we handle it all. Drain clogs, water heater problems, leak detection, pipe repairs, fixture installations—if water flows through it, we can fix it.
Living in Regency Park means dealing with everything from older homes with original plumbing to newer construction with its own quirks. We know the common issues in this area: the galvanized pipes that finally give up after decades, the water pressure problems in some neighborhoods, the root intrusion issues that plague older sewer lines.
We stock our trucks with the parts and tools to handle most repairs on the spot. That means less waiting around for us to make trips to the supply house and more time getting your plumbing back to normal. When we can’t fix it the same day, we’ll make sure you understand why and get you scheduled for the earliest possible completion.
For true emergencies—burst pipes, major leaks, sewer backups—we typically have someone to you within 30 to 60 minutes during normal hours. After hours and weekends might take a bit longer, but we’re available 24/7 because plumbing problems don’t wait for business hours.
When you call, we’ll give you a realistic timeframe based on where our trucks are and what’s happening with your specific situation. We don’t promise 15-minute response times we can’t deliver. But we do promise to get there as quickly as we safely can and keep you updated if anything changes.
No diagnostic fees, period. When we come out to look at your plumbing problem, that’s part of our service, not an extra charge.
We’ll assess what’s wrong, explain the issue, and give you a fair quote for the repair. If you decide not to move forward with the work, you don’t owe us anything for the time we spent figuring out the problem. The only time you pay is when we actually fix something.
This is different from a lot of companies that charge $100+ just to walk through your door. We think that’s wrong. You shouldn’t have to pay someone just to find out what’s broken and how much it’ll cost to fix it.
We handle everything from simple faucet repairs to complex pipe replacements. Leaky pipes, clogged drains, running toilets, water heater problems, low water pressure, sewer line issues—if it involves your plumbing system, we can fix it.
Many of the homes in Regency Park have unique challenges. Older properties often have galvanized pipes that are prone to corrosion and blockages. Newer developments sometimes have water pressure issues or installation problems from the original construction. We’ve seen it all and know how to address the specific problems common to this area.
Our trucks are stocked with the most common parts and tools, so we can handle most repairs on the spot without multiple trips or long waits for special orders.
We give you a clear, upfront price before we start any work. No hourly rates that keep climbing, no surprise charges that appear on the final bill.
Our pricing is based on the actual work that needs to be done, not how long we think it might take or how complicated it looks. A simple faucet repair costs the same whether it takes us 20 minutes or an hour to complete. A pipe replacement costs the same whether we have to crawl under your house or work in a comfortable basement.
We’ll explain exactly what’s included in the price—labor, materials, cleanup, testing—so you know what you’re paying for. If we discover additional problems once we start working, we’ll stop and discuss options with you before proceeding.
Yes, we’re fully licensed, bonded, and insured to perform plumbing work throughout California. Our license is current and in good standing with the state board.
Insurance protects both you and us if something unexpected happens during the repair. It means you’re not liable if someone gets hurt on your property while fixing your plumbing, and you’re covered if there’s accidental damage to your home during the repair process.
You can verify our licensing status with the California State License Board if you want to double-check. We’re happy to provide our license number and insurance information before starting any work. Legitimate contractors should never hesitate to show you their credentials.
First, don’t panic. Most plumbing emergencies can be controlled until we get there if you know what to do.
For burst pipes or major leaks, find your main water shutoff valve and turn it off. It’s usually near where the water line enters your house, often by the street or in your garage. If you can’t find it or it won’t turn, call your water company—they can shut it off at the meter.
For overflowing toilets, remove the tank lid and push down the rubber flapper at the bottom to stop water from entering the bowl. For clogged drains, stop using that fixture and don’t pour any chemicals down the drain—they can make our job harder and potentially dangerous.
When you call us, describe what’s happening and what steps you’ve already taken. This helps us bring the right tools and prioritize your call appropriately.
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Other Services we provide in Regency Park
