Hear from Our Customers
When your pipe bursts at midnight or your water heater fails on Sunday morning, you’re not just dealing with a plumbing problem—you’re racing against water damage that can cost thousands. We understand this urgency because we’ve seen what happens when problems wait until morning.
You get a real person answering your call, not an answering service. You get a licensed technician dispatched immediately, not a callback promise. Most importantly, you get the water stopped and the problem fixed right the first time, so you can get back to your life instead of dealing with recurring issues.
Our emergency response includes water damage mitigation because we know stopping the leak is only half the job. We document everything for insurance claims and provide warranty protection on all emergency repairs, giving you complete peace of mind during an already stressful situation.
Murray Plumbing has been serving El Dorado Hills and surrounding communities for over two decades, building our reputation one emergency call at a time. We’re a family-owned business that understands how quickly plumbing emergencies can disrupt your daily routine and threaten your property.
Our team of licensed, insured professionals knows the unique challenges that El Dorado Hills homes face, from older pipe systems to the area’s specific water conditions. We’ve handled everything from burst pipes in hillside properties to emergency sewer backups during the region’s heavy rain seasons.
What sets us apart is our commitment to transparency, especially during emergencies when you’re most vulnerable. We provide upfront pricing before any work begins, so you know exactly what you’re paying whether it’s 2 PM or 2 AM.
When you call our emergency line, you speak directly with a trained dispatcher who understands plumbing emergencies. No automated systems or lengthy hold times when water is damaging your home. We immediately dispatch a licensed technician to your location with diagnostic equipment and a fully stocked truck.
Our plumber arrives and quickly identifies the source of the problem using professional diagnostic tools. Before starting any repair work, we provide you with upfront pricing so there are no surprises on your bill. We stop the immediate water damage first, then implement a permanent repair using professional-grade materials and proven techniques.
Every emergency service includes documentation for insurance claims if needed, plus warranty protection on our work. We don’t just patch the problem—we fix it right so you won’t face the same emergency again. Our goal is to restore your plumbing system and your peace of mind as quickly as possible.
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Our 24/7 emergency plumbing services cover the full range of urgent situations El Dorado Hills homeowners face. Burst pipes, failed water heaters, sewer backups, broken fixtures flooding bathrooms, main line clogs, and gas line emergencies all receive immediate response with the same level of professional service.
El Dorado Hills’ unique geography and housing characteristics present specific challenges we’re equipped to handle. Many homes in the area have complex plumbing systems due to hillside construction, and we understand how to navigate these installations safely and efficiently. Our experience with both newer developments and older properties means we can quickly diagnose problems regardless of your home’s age.
We maintain strategic locations throughout the Sacramento area to ensure fast response times to El Dorado Hills neighborhoods. Our trucks are fully stocked with professional-grade parts and equipment, allowing us to complete most emergency repairs in a single visit without waiting for parts or making return trips.
We typically arrive within 60-90 minutes for true plumbing emergencies in El Dorado Hills. We have emergency plumbers strategically located throughout the Sacramento area, and we know the fastest routes to reach local neighborhoods quickly.
When you’re dealing with burst pipes or major water leaks, every minute counts for preventing extensive damage. That’s why we dispatch immediately upon receiving your call and maintain fully stocked trucks so we can start repairs right away rather than making trips for parts.
We provide upfront pricing for all emergency plumbing services, including any applicable after-hours fees, before starting work. You’ll know exactly what the repair costs before we begin, whether it’s 2 PM or 2 AM.
Many plumbing contractors hit customers with surprise charges during emergencies when you’re most vulnerable. We believe in transparent pricing, especially during stressful situations. Our emergency service rates are competitive for the Sacramento area, and the cost of professional emergency repair is typically much less than the water damage you’ll face by waiting.
Our 24/7 emergency plumbing services cover burst pipes, failed water heaters, sewer backups, broken fixtures flooding your bathroom, main line clogs, and gas line emergencies. We also handle water damage mitigation as part of our emergency response because stopping the water is only half the job.
We understand how quickly water can ruin flooring, drywall, and personal belongings, so we work fast to minimize damage while fixing the root cause. Every emergency plumbing repair includes documentation for insurance claims if needed, because we know dealing with insurance adds stress to an already difficult situation.
Yes, all our emergency plumbers are licensed California plumbing contractors and fully insured for your protection. We maintain all required licenses and insurance coverage to operate legally in El Dorado Hills and throughout the Sacramento area.
Our licensing ensures we’re qualified to handle complex plumbing systems safely and according to California building codes. Our insurance protects both your property and our technicians during emergency repairs. We can provide proof of licensing and insurance upon request, giving you confidence that you’re working with legitimate professionals during your plumbing emergency.
First, locate and shut off your main water supply if you’re dealing with a major leak or burst pipe. The main shutoff is typically located near your water meter or where the main line enters your home. If you can’t find it or it won’t turn, don’t panic—our dispatcher can walk you through it over the phone.
Move valuable items away from the flooded area and try to contain the water with towels or buckets if possible. Avoid using electrical appliances near standing water for safety reasons. If you smell gas or suspect a gas line issue, evacuate immediately and call the gas company before calling us.
Take photos of the damage for insurance purposes if it’s safe to do so. We’ll handle the rest when we arrive, including additional water damage mitigation if needed.
Yes, every emergency plumbing service comes with warranty protection because temporary fixes aren’t fixes at all. We stand behind our work with comprehensive warranties that cover both parts and labor on emergency repairs.
Our warranty terms vary depending on the type of repair, but we always explain what’s covered before starting work. If you experience any issues with our emergency repair work, we’ll return to make it right at no additional charge. This warranty protection gives you peace of mind knowing that your emergency repair will last, not just get you through the night.
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