Hear from Our Customers
When your kitchen floods at midnight or your only bathroom backs up on Sunday morning, you need someone who answers the phone and shows up fast. That’s exactly what you get with Murray Plumbing.
No more towels on the floor. No more buckets catching drips. No more explaining to houseguests why they can’t use the bathroom. You get a licensed plumber at your door within hours, the right tools to fix it permanently, and upfront pricing so you know exactly what you’re paying before any work starts.
Your emergency becomes our priority, and your problem gets solved tonight. We’ve been handling plumbing emergencies in Northern California for over 24 years, and we understand that every minute counts when water is involved.
We’ve been serving Freeport, CA and surrounding areas since 2009 with the kind of reliable service that builds lasting relationships. We’re not the cheapest option in town, and that’s intentional.
Our 5-star reputation comes from doing the job right the first time, showing up when we say we will, and treating your home with the same respect we’d want for our own. As a family-owned business with low overhead, we can offer fair pricing without cutting corners on quality.
Local homeowners know they can count on us because we’ve proven it thousands of times over. When your neighbors need emergency plumbing in Freeport, CA, they call Murray Plumbing.
Here’s what happens when you call us for emergency service in Freeport, CA. First, you’ll speak with a real person who understands plumbing emergencies don’t keep business hours.
We dispatch a licensed plumber to your location with a fully stocked truck and diagnostic equipment. We assess the situation, explain what’s wrong in plain English, and give you an upfront price before touching anything.
Once you approve, we get to work with professional-grade tools and parts. We fix the immediate emergency, test everything thoroughly, and clean up the work area. You get a warranty on the repair and a receipt for your records. Most importantly, you get your life back to normal.
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Our emergency service includes everything needed to handle Freeport, CA’s most common plumbing crises. We carry high-pressure drain cleaning equipment, pipe repair materials, replacement parts for major brands, and leak detection tools that pinpoint problems without tearing up your walls.
California’s climate means we don’t deal with frozen pipes like northern states, but we handle plenty of burst pipes from age, pressure issues, and clogs. A single burst pipe can release 400 gallons per hour, potentially causing thousands in damage if not addressed quickly.
Our trucks are equipped for same-day repairs on water heater failures, sewer backups, overflowing toilets, and fixture emergencies. We also handle gas line issues safely with proper training and equipment. When you call us, you’re getting comprehensive emergency plumbing coverage that actually solves the problem.
We typically arrive within a few hours of your call, even during nights, weekends, and holidays. Our response time depends on your location in Freeport and current demand, but we prioritize true emergencies that are causing active damage or safety concerns.
When you call, we’ll give you an honest estimate of arrival time and dispatch the closest available plumber. We maintain on-call crews specifically for after-hours emergencies because plumbing problems don’t wait for business hours.
If your situation isn’t causing immediate damage, we can often schedule same-day service during regular hours, which many customers prefer for non-critical repairs.
Real plumbing emergencies involve active water damage, health hazards, or complete loss of essential services. This includes burst pipes flooding your home, sewage backups, gas leaks, water heater failures causing flooding, and situations where you’ve lost all water or can’t use any toilets.
A dripping faucet or slow drain, while annoying, typically doesn’t require emergency rates. However, if that slow drain suddenly backs up and overflows, or if the drip becomes a spray, it becomes an emergency.
We’re honest about what constitutes an emergency because we want to build long-term relationships with Freeport customers. If you’re unsure, call us and we’ll help you determine the best approach for your specific situation.
Yes, emergency service during nights, weekends, and holidays includes additional fees, but we’ll always tell you the exact cost upfront before any work begins. There are no surprise charges or hidden diagnostic fees.
Our emergency rates reflect the cost of maintaining 24/7 availability and dispatching skilled plumbers during off-hours. However, many customers find the premium worthwhile to prevent extensive water damage and get their lives back to normal quickly.
We also offer regular scheduling during business hours for non-emergency situations, which allows you to get professional service at standard rates when timing isn’t critical.
Yes, our trucks carry comprehensive parts and equipment specifically chosen for Freeport’s most common emergency repairs. We stock replacement parts for major brands, pipe repair materials, and professional-grade tools that allow us to complete most jobs on the first visit.
For complex issues requiring special-order parts or extensive excavation, we’ll stabilize the situation immediately to prevent further damage, then schedule follow-up work. Our goal is always to restore your plumbing system’s basic function as quickly as possible.
Our 24 years of experience in Northern California means we’ve seen virtually every type of plumbing emergency and know what parts and tools are needed for permanent repairs, not temporary patches.
Absolutely. All our technicians are fully licensed, bonded, and insured for your protection. We maintain all required California contractor licenses and carry comprehensive liability insurance and workers’ compensation coverage.
You can verify our credentials through the California Contractors State License Board, and we’re happy to provide proof of insurance upon request. This protects both you and our workers in the unlikely event of accidents or damage during repairs.
As a BBB accredited business since 2020 with a 5-star reputation, we take professional standards seriously. When you hire us for emergency service, you’re working with legitimate professionals who stand behind their work.
First, shut off your main water supply if you have active flooding or a burst pipe. The shutoff valve is typically located near your water meter or where the main line enters your home. This single step can reduce damage costs from $14,000 to $1,500 according to insurance claims data.
Turn off electricity to any areas with standing water to prevent electrical hazards. Move valuables and furniture away from the affected area if possible, and try to contain water with towels or buckets.
Don’t attempt complex repairs yourself, especially with gas lines or major pipe breaks. Take photos for insurance purposes, but focus on damage control until our plumber arrives. We’ll walk you through any specific steps based on your particular emergency when you call.
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