Hear from Our Customers
You’re not just getting a device installed. You’re getting round-the-clock protection that actually works when you need it most.
Imagine getting an alert on your phone about a small leak under your kitchen sink while you’re at work. Instead of coming home to water damage and a repair bill that could hit thousands, you’re dealing with a minor fix. That’s what proper leak detection does – it shifts the conversation from damage control to prevention.
The Moen smart leak detection system monitors your water flow continuously, learning your home’s patterns and catching problems before they become disasters. When it detects something wrong, you get instant alerts through your phone, email, or text. If it’s a major issue like a burst pipe, the system can automatically shut off your water supply, stopping the damage immediately.
We’ve been serving Sheridan and surrounding areas with professional plumbing services that homeowners actually trust. Our 4.7-star Google rating from 93 reviews reflects what matters most – we show up on time, do the work right, and charge fair prices.
We’re not the cheapest option, and that’s intentional. When you’re protecting your home from water damage, you want installation done by licensed professionals who understand both the technology and your plumbing system. Our team has the experience to install your Moen leak detection system properly the first time, ensuring it works when you need it most.
Whether it’s a weekend emergency or a scheduled installation, we’re available 24/7 because water doesn’t wait for business hours.
The installation process is straightforward when handled by professionals. We start by evaluating your home’s main water line and determining the best location for the Moen smart water monitor and shutoff device.
For the main unit, we install it directly on your home’s water supply line – typically in your garage, basement, or where the water line enters your home. This requires cutting into the line and installing the device in-line, which is why professional installation matters. We ensure proper connections, test all functions, and verify the system communicates with your Wi-Fi network.
The individual leak detectors are much simpler – these battery-powered sensors can be placed anywhere you’re concerned about water damage. Under sinks, near water heaters, in basements, or by washing machines. We help you identify the most vulnerable spots in your home and position the detectors for maximum protection.
Once everything’s installed, we walk you through the Moen Smart Water app, showing you how to monitor your system, adjust settings, and respond to alerts. The entire process typically takes a few hours, and you’ll have complete protection when we’re done.
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Your Moen leak detection system installation includes the main smart water monitor and shutoff device, individual leak detectors for high-risk areas, and complete setup of the monitoring app. We ensure every component is properly connected and tested before we leave.
In Sheridan’s climate, temperature fluctuations can stress plumbing systems, making leak detection even more valuable. The system monitors not just for leaks, but also for pressure changes and freezing conditions that could damage your pipes. During our installation, we consider your home’s specific vulnerabilities – older homes might need detectors near aging pipe connections, while newer homes often benefit from monitoring around appliances and fixtures.
The system learns your family’s water usage patterns over the first few weeks, becoming more accurate at distinguishing between normal use and actual problems. This means fewer false alarms and more reliable protection. With professional installation, you also get the peace of mind that comes with proper warranty coverage and local support if you ever need service.
Moen leak detectors are incredibly sensitive – they can detect leaks as small as one drop per minute. But sensitivity doesn’t mean constant false alarms when installed and calibrated properly.
The system uses advanced technology to learn your home’s normal water usage patterns over the first few weeks. It distinguishes between someone taking a shower and water running from a broken pipe. The individual leak detectors only trigger when they actually sense moisture, so they won’t go off from humidity or condensation.
During professional installation, we position the detectors strategically to avoid areas where they might encounter normal moisture while still protecting vulnerable spots. We also walk you through the app settings so you can adjust sensitivity levels if needed. Most homeowners find the system remarkably accurate once it’s learned their household patterns.
Yes, your Moen leak detection system continues protecting your home even during Wi-Fi outages. The main unit stores its learned patterns locally, so it can still detect abnormal water usage and automatically shut off water if necessary.
What you’ll lose during a Wi-Fi outage is the ability to receive alerts on your phone and remotely control the system through the app. But the core protection – monitoring for leaks and shutting off water during emergencies – continues working.
This is one of the key advantages of the Moen system over cheaper alternatives that rely entirely on internet connectivity. Your home stays protected even during power outages (the system has battery backup) or internet service interruptions. Once Wi-Fi is restored, you’ll receive any alerts that occurred during the outage.
The Moen system can be configured to automatically shut off water when it detects a major leak or burst pipe, but you control this setting. Many homeowners prefer to receive alerts first and shut off water manually through the app, while others want full automation for maximum protection when they’re away.
When the system does shut off water, it’s because it detected a genuine emergency – like a burst pipe or major leak that could cause thousands in damage. The automatic shutoff feature is designed to prevent catastrophic damage, not to inconvenience you over minor issues.
You can easily turn the water back on through the app once you’ve addressed the problem, or manually at the device itself. During installation, we help you configure these settings based on your preferences and whether you’re frequently away from home. The goal is protection that works for your lifestyle, not against it.
Installation costs vary based on your home’s plumbing configuration and how many leak detectors you want installed. The main smart water monitor requires professional installation on your water line, while individual leak detectors are simpler to place.
We provide upfront pricing after evaluating your specific situation – no surprises or hidden fees. Many homeowners find the investment pays for itself quickly through prevented water damage and reduced water waste. The system can cut household water waste by up to 90% by catching leaks early.
Some insurance companies also offer discounts for homes with professional leak detection systems, which can offset installation costs over time. During our consultation, we’ll assess your home’s needs and provide a clear estimate for complete installation and setup. Most installations are completed in a few hours with minimal disruption to your daily routine.
The most effective placement depends on your home’s layout and age, but there are common high-risk areas we always recommend. Under kitchen and bathroom sinks, near water heaters, by washing machines, and in basements or crawl spaces where pipes are exposed.
In Sheridan’s climate, we also consider areas where temperature changes might stress pipes – like garages where water lines enter the home, or exterior walls where pipes might be more vulnerable to freezing. Older homes often need detectors near pipe joints and connections that are more likely to develop leaks over time.
During installation, we walk through your home and identify the spots where water damage would be most costly or disruptive. We can place detectors under hardwood floors, near expensive appliances, or in areas where a leak might go unnoticed for days. The goal is strategic placement that gives you comprehensive coverage without overdoing it.
Moen leak detectors are designed to be virtually maintenance-free once properly installed. The individual leak detectors run on batteries that typically last 3-5 years, and the app will alert you when battery levels get low.
The main smart water monitor connects to your home’s power supply, so there’s no battery to replace. The system runs continuous self-diagnostics and will alert you through the app if any component needs attention. Occasionally, you might need to clean dust or debris from the leak detector sensors, but this is rare.
We recommend testing the system periodically using the app’s test function, and keeping the app updated on your phone for optimal performance. If you ever have questions or issues, we provide ongoing support for systems we install. The technology is reliable enough that most homeowners never think about it after installation – it just works quietly in the background, protecting their home.
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