Hear from Our Customers
No more cold showers disrupting your morning routine. No more waiting days for a technician who might not show up. When we fix your water heater, you get consistent hot water you can count on.
You’ll know exactly what you’re paying upfront. No surprise fees when the job’s done. Our customers regularly tell us the final cost was even less than our original estimate.
Your time matters. We show up when we say we will, get the job done right, and get out of your way so you can get back to your day.
Murray Plumbing has built a reputation in the College/Glen area for doing what we say we’ll do. Our 4.7-star Google rating from 93 reviews reflects years of showing up on time, diagnosing problems accurately, and fixing them right the first time.
We’ve seen every water heater problem you can imagine. Tank failures, heating element burnouts, thermostat issues, sediment buildup – we know what causes them and how to fix them efficiently.
When you call us, you’re working with professionals who understand that your hot water isn’t just a convenience – it’s essential to your daily life.
You call, we answer. We’ll ask a few quick questions about what’s happening with your water heater and schedule a time that works for you. Emergency situations get priority scheduling.
Our technician arrives on time with the tools and common parts needed for most water heater repairs. We diagnose the problem, explain what’s wrong in plain language, and give you an upfront price before any work begins.
Once you approve the repair, we get to work. Most water heater problems can be resolved the same day. We test everything before we leave to make sure your hot water is working properly.
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We handle all types of water heater problems in College/Glen homes. Tank water heaters, tankless systems, gas and electric units – our technicians are trained on all the major brands and models.
Emergency water heater repair is available 24/7 because we know hot water emergencies don’t wait for business hours. Whether it’s a complete failure or just lukewarm water, we’ll get your system back to full operation.
California’s hard water can be tough on water heaters, causing sediment buildup and premature wear. We understand local water conditions and how they affect your equipment, so our repairs address both the immediate problem and underlying issues that could cause future failures.
Water heater repair costs depend on what’s wrong with your system. Simple fixes like replacing a heating element typically run $150-300, while more complex repairs like replacing a gas control valve can cost $300-500.
We provide upfront pricing before starting any work, so you’ll know exactly what you’re paying. No surprise charges when the job’s done. Many of our customers find the final cost is actually less than our initial estimate.
Emergency service calls don’t come with premium pricing – we charge the same fair rates whether it’s Tuesday afternoon or Saturday night.
If your water heater is less than 8 years old and the repair cost is under $500, repair usually makes sense. For units over 10 years old with major component failures, replacement often provides better long-term value.
We’ll be honest about what makes financial sense for your situation. Sometimes a $200 repair buys you several more years. Other times, investing in a new unit saves money on energy bills and prevents repeated service calls.
Age isn’t everything though. A well-maintained 12-year-old unit might be worth repairing, while a neglected 6-year-old system might need replacement. We’ll assess your specific situation and give you straight advice.
Most water heater repairs in College/Glen homes take 1-3 hours. Simple fixes like replacing a thermostat or heating element are usually done within an hour. More involved repairs like replacing a gas control valve or addressing tank connections can take up to 3 hours.
We carry common parts on our trucks, so we can complete most repairs the same day. If we need to order a specific part, we’ll explain the timeline and can often provide temporary solutions to restore some hot water while we wait.
Emergency repairs get the same attention to quality as scheduled service calls. We don’t rush the job just because it’s urgent – we do it right so you don’t have the same problem again next week.
No hot water is the obvious sign, but several other symptoms mean you need professional water heater service soon. Lukewarm water that never gets hot enough, unusual noises like popping or rumbling, and water that takes much longer to heat up all indicate problems.
Rusty or discolored hot water, water pooling around the base of your tank, and pilot lights that won’t stay lit are more serious issues that need immediate attention. These problems typically get worse quickly if ignored.
If you smell gas near a gas water heater, that’s an emergency situation. Turn off the gas supply and call us immediately. Don’t try to relight the pilot yourself – gas leaks require professional diagnosis and repair.
Yes, we repair and service all major water heater types common in College/Glen homes. Tank-style gas and electric units, tankless systems, hybrid heat pump models – our technicians are trained on the brands and models you’re likely to have.
We work on all the major manufacturers including Rheem, Bradford White, AO Smith, Rinnai, and Navien. Whether your system is 2 years old or 15, we have the experience and parts access to get it working properly.
Older or unusual models might require ordering specific parts, but we can usually identify what’s needed during our initial diagnosis and give you accurate timelines for completion.
Our 4.7-star Google rating from 93 customers reflects years of doing what we say we’ll do. We show up on time, diagnose problems accurately, and fix them right the first time. No runaround, no surprise charges.
We’re available 24/7 for water heater emergencies because we know hot water problems don’t wait for convenient times. When you call, you’ll reach someone who can help – not an answering service that takes messages.
Our transparent pricing means you know what you’re paying before we start work. Many customers tell us the final bill was actually less than our estimate. That’s how we’ve built our reputation in College/Glen – by treating people fairly and doing quality work.
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