Professional water heater service that actually shows up on time, gets it right the first time, and charges you what we quote.
Hear from Our Customers
You shouldn’t have to plan your morning around whether your water heater decides to work. When your water runs cold, your tank starts making weird noises, or you spot water pooling around your unit, you need someone who can diagnose the real problem and fix it right. That’s where we come in. We handle everything from emergency repairs to full replacements, and we do it without the runaround or surprise fees. Most repairs can be completed the same day, so you’re not stuck taking cold showers while waiting for parts to arrive. Whether it’s a faulty heating element, a worn-out thermostat, or sediment buildup affecting your water quality, we’ve seen it all. And more importantly, we know how to fix it properly the first time.
We’ve been serving Rescue and the surrounding El Dorado County area for years. We’re not a big corporation with call centers and upselling scripts. We’re your neighbors, and we treat your home like our own. What sets us apart is pretty simple: we show up when we say we will, we explain what’s actually wrong before we start any work, and we charge fair prices without hidden fees. No diagnostic charges that disappear into inflated repair costs, no pressure tactics to sell you equipment you don’t need. We’ve built our reputation one satisfied customer at a time, and that’s exactly how we plan to keep it. When you call Murray Plumbing, you’re getting local expertise with the kind of personal service that’s becoming harder to find these days.
Here’s how we handle your water heater service, from start to finish. First, we listen to what’s happening with your system. Strange noises, inconsistent temperatures, visible leaks – these details help us narrow down the issue before we even arrive. When we get to your home, we perform a thorough inspection of your entire water heater system, not just the obvious problem. We check connections, examine the tank for signs of corrosion, test the heating elements or gas components, and look for any safety concerns. Once we’ve identified the issue, we explain exactly what’s wrong and what your options are. If it’s a simple repair, we’ll typically have the parts on our truck and can complete the work immediately. For replacements, we help you choose the right size and type for your home’s needs and California’s efficiency requirements. Every installation includes proper permitting and inspection scheduling, so you never have to worry about code compliance. We clean up completely when we’re done, and we make sure you understand how to maintain your new system for maximum lifespan.
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California has some of the strictest water heater regulations in the country, and they’re getting stricter. Starting in 2030, gas-powered water heaters will be phased out entirely, which means if you’re planning a replacement, timing matters. Right now, there are significant rebates available for heat pump water heaters – up to $1,100 for Northern California residents. These systems are incredibly efficient and can cut your water heating costs substantially. But they require proper electrical setup, which we coordinate with licensed electricians. For traditional replacements, California requires specific safety features like expansion tanks, proper venting, and pressure relief valve installations. Every water heater installation needs a permit and inspection, which we handle as part of our service. Rescue’s hard water conditions also mean your water heater works harder than average. Sediment buildup happens faster here, which is why regular maintenance isn’t just recommended – it’s essential for preventing premature failure and maintaining your warranty coverage.