Hear from Our Customers
Your water heater breaks at the worst possible time. Cold showers before work, dishes piling up, laundry on hold. When your water heater fails, every hour without hot water feels like forever.
You need a solution that works the first time. Not a band-aid fix that leaves you calling again next month. Not a contractor who shows up three days late with a vague estimate and hidden fees.
You need reliable hot water, fair pricing, and service that actually shows up when promised. That’s exactly what you get with professional water heater replacement that puts your schedule and budget first.
Murray Plumbing has been serving Freeport homeowners with honest, reliable service that actually delivers on its promises. With a 4.7-star Google rating from 93 real customers, we’ve built our reputation one satisfied customer at a time.
What sets us apart isn’t flashy marketing or empty promises. It’s showing up on time, providing transparent pricing upfront, and doing the work right the first time. Our customers consistently mention how the final cost was often less than the original estimate—not more.
When your water heater fails, you need someone who understands that your time matters and your budget has limits. That’s why we offer 24/7 emergency service and straightforward solutions that work for Freeport families.
First, we assess your current situation and explain your options without pressure or sales tactics. You’ll get clear information about tankless versus traditional systems, energy efficiency options, and what works best for your home and budget.
Next, we provide upfront pricing before any work begins. No surprise charges, no hidden fees, no “we found another problem” upsells. The price you’re quoted is the price you pay.
Installation happens quickly and cleanly, with proper permits and code compliance. We protect your home during the work and clean up completely when finished. Your new water heater gets tested thoroughly before we leave, ensuring reliable hot water from day one.
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Freeport homeowners are increasingly choosing energy-efficient water heating solutions that reduce monthly utility bills while providing reliable hot water. California’s building codes now favor electric and high-efficiency systems, making this the perfect time to upgrade.
Tankless water heaters eliminate the standby energy loss of traditional tank systems, potentially saving 20% on your water heating costs. Heat pump water heaters can save even more, with federal tax credits up to $2,000 available for qualifying installations.
The choice between tankless and traditional systems depends on your household’s hot water usage patterns, available space, and budget. We help you navigate these options with honest recommendations based on your specific situation, not what generates the highest profit margin.
Most water heater replacements take 4-6 hours from start to finish, depending on your home’s setup and local code requirements. If you’re switching from tank to tankless or need electrical upgrades, it might take a full day.
The timeline also depends on permit requirements and inspection schedules. We handle all permits and coordinate inspections to keep your project moving smoothly. We’ll give you a realistic timeframe upfront so you can plan accordingly.
Emergency replacements can often be completed same-day if you call early enough, though availability depends on current service demand and parts availability.
The right choice depends on your household’s hot water usage, available space, and budget. Tankless systems work great for smaller households or homes with limited space, providing endless hot water while saving energy.
Traditional tank systems cost less upfront and work well for larger families with high simultaneous hot water demands. They’re also simpler to install in most Freeport homes, especially if you’re replacing an existing tank system.
Consider your long-term plans too. If you’re staying in your home for many years, the energy savings from a tankless system often justify the higher initial cost. For shorter-term situations, a high-efficiency tank system might make more financial sense.
Tank water heaters typically range from 40-80 gallons for residential use. A 40-50 gallon tank works for 1-3 people, while families of 4-6 need 50-80 gallons depending on usage patterns.
Tankless systems are sized by flow rate rather than storage capacity. Most Freeport homes need 6-10 gallons per minute capacity to handle multiple hot water demands simultaneously, like shower plus dishwasher.
The best approach is having a professional assess your actual usage patterns, number of fixtures, and peak demand times. We evaluate your specific situation rather than using generic sizing charts that might leave you with inadequate capacity or wasted money on oversized equipment.
Water heater replacement costs vary based on the type of system, installation complexity, and any necessary upgrades. Basic tank replacements typically range from $1,200-$2,500 including installation, while tankless systems range from $2,500-$4,500.
Additional costs might include electrical upgrades, gas line modifications, or permit fees. California’s building codes sometimes require venting or efficiency upgrades that add to the total investment.
We provide detailed, upfront pricing that includes all necessary components and labor. We explain any code-required upgrades before starting work, so you understand exactly what you’re paying for and why.
Yes, California offers several incentive programs for energy-efficient water heaters. Federal tax credits provide up to $2,000 for qualifying heat pump water heaters, while local utility companies often offer additional rebates for high-efficiency systems.
The specific rebates available depend on your utility provider and the type of system you install. Some programs require pre-approval or specific contractor certifications to qualify for maximum incentives.
We stay current on available rebate programs and help customers navigate the application process. We can recommend systems that qualify for the best incentive combinations and handle required documentation to ensure you receive all available credits.
Tank water heaters need annual flushing to remove sediment buildup, which is especially important in areas with hard water. The anode rod should be checked every 2-3 years and replaced when significantly corroded to prevent tank failure.
Tankless systems require annual descaling to remove mineral deposits from the heat exchanger. This maintenance is crucial for maintaining efficiency and preventing expensive repairs. Most manufacturers require professional maintenance to keep warranties valid.
Regular maintenance extends equipment life and maintains efficiency. We offer maintenance programs that keep your system running optimally and catch potential problems before they become expensive emergencies.
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