Hear from Our Customers
When your pipe bursts at 2 AM or your water heater fails on Sunday, you need help now. Not tomorrow morning. Not when it’s convenient.
You get immediate response from licensed emergency plumbers who understand that every minute counts. We arrive fast, assess the situation quickly, and stop the problem before it becomes a disaster.
Your emergency becomes manageable. Your stress drops. Your property stays protected, and you get back to normal without the nightmare of extensive water damage or days without hot water.
Murray Plumbing has been serving New Era Park residents with reliable emergency plumbing services. Our 4.7-star Google rating from 93 reviews reflects our commitment to professional service and transparent pricing.
We’re the plumbers your neighbors call when disaster strikes. Licensed, experienced, and available 24/7 because plumbing emergencies don’t follow business hours.
You won’t find us cutting corners or padding bills. Our reputation in New Era Park depends on doing the job right the first time, arriving when we say we will, and charging exactly what we quote.
You call, we answer. Day or night, weekends, holidays. Our emergency line connects you directly with a real person who understands urgent plumbing problems.
We dispatch a licensed plumber to your New Era Park location immediately. You get an accurate arrival time, not a vague window. Our technician arrives with the tools and parts needed for most common emergency repairs.
Before any work begins, you receive a clear, upfront estimate. No surprises, no hidden fees. Once you approve, we fix the problem efficiently and clean up after ourselves. Many customers find their final bill actually costs less than our initial estimate.
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Our emergency plumbing services cover everything that can’t wait until morning. Burst pipe repair, water heater failures, severe drain clogs, toilet backups, and gas line issues all get immediate attention.
New Era Park’s aging infrastructure means emergency plumbing problems happen. Older homes face unique challenges with corroded pipes, outdated fixtures, and systems that weren’t designed for modern water pressure demands.
We carry parts for most common emergency repairs on our trucks. This means faster fixes and fewer return trips. When we can’t complete the repair immediately, we’ll stabilize the situation to prevent further damage and schedule follow-up work at your convenience.
We typically arrive within 60-90 minutes for true emergencies in New Era Park. Our response time depends on your exact location, current weather conditions, and the time of day.
When you call, we give you an accurate arrival estimate based on our current location and traffic conditions. We don’t give vague 4-hour windows because we understand that every minute matters when you’re dealing with flooding or no water.
For life-threatening gas leaks or major flooding, we prioritize these calls and often arrive even faster. We keep multiple emergency vehicles stocked and ready throughout our service area.
Emergency plumbing service includes after-hours availability, immediate response, and priority scheduling. This typically adds $100-200 to the base service call compared to regular business hours.
However, emergency service often saves money overall. Quick response prevents extensive water damage that costs thousands to repair. Stopping a small leak immediately prevents it from becoming a major flood.
We provide upfront pricing before starting work. Many customers are surprised when their final bill comes in lower than our estimate because we don’t pad prices or add unnecessary services during stressful situations.
We handle virtually every plumbing emergency: burst pipes, water heater failures, severe drain backups, toilet overflows, gas line leaks, and slab leak detection. Our emergency trucks carry equipment for most common urgent repairs.
The only situations we don’t handle immediately are those requiring city permits or major excavation work. In these cases, we’ll stabilize the emergency, prevent further damage, and schedule the larger repair work.
Gas line emergencies get special priority because of safety concerns. We’re licensed for gas line work and carry specialized detection equipment to locate and repair gas leaks safely.
Yes, all our emergency plumbers hold current California plumbing licenses and carry full liability insurance. We can provide license numbers and insurance certificates upon request.
This isn’t just about legal compliance. Licensed plumbers have the training to handle emergency situations safely, especially gas line work and situations involving electrical hazards near water.
Our insurance protects your property during repairs. If something goes wrong, you’re covered. Many unlicensed “emergency” plumbers leave you financially exposed if they cause additional damage during repairs.
For burst pipes, shut off the main water supply immediately. The shutoff valve is usually near your water meter or where the main line enters your house. This stops additional flooding while you wait.
Move valuable items away from the water and start removing standing water if possible. Take photos for insurance purposes before cleaning up. Don’t use electrical appliances near standing water.
For gas leaks, evacuate immediately and call the gas company from outside your home. Don’t use light switches, phones, or anything that could create a spark. We’ll coordinate with the gas company to make repairs safely.
All our emergency plumbing work comes with the same warranty as regular service calls. Parts are covered by manufacturer warranties, and our labor is guaranteed for one full year.
Emergency repairs sometimes require temporary fixes to stop immediate damage, followed by permanent solutions. We explain exactly what we’re doing and whether the repair is temporary or permanent.
If our emergency repair fails within the warranty period, we return at no charge to make it right. This applies even if the failure happens during another emergency situation outside normal business hours.
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