After an earthquake triggers your shut-off valve, you’ll need to manually reset it before gas service can resume. First, check for gas leaks around your home—if you smell gas, don’t reset the valve and call us immediately.
If there’s no gas odor, locate the reset mechanism on your valve (usually a lever or button) and follow the manufacturer’s reset procedure. Turn your gas meter back on slowly, then relight pilot lights on water heaters, furnaces, and other gas appliances.
We provide detailed reset instructions during installation and recommend keeping them posted near your gas meter. If you’re uncomfortable resetting the system yourself, we offer emergency service calls to restore your gas safely after seismic events.