Hear from Our Customers
That burst pipe flooding your kitchen at midnight isn’t going to fix itself. Your water heater that just died on Christmas morning won’t magically start working again. And that sewer backup in your basement? It’s getting worse by the hour.
You need an emergency plumber who actually shows up fast, knows what they’re doing, and fixes the problem right the first time. Not someone who gives you a four-hour window and shows up the next day.
When we say emergency plumbing service, we mean stopping water damage immediately, restoring your hot water supply, and getting dangerous situations under control. Your home gets back to normal. Your stress level drops. Your family can sleep peacefully again.
We’ve earned a 4.7-star reputation across 93 Google reviews by doing something simple: we show up when emergencies happen. Day or night, weekend or holiday, we answer our phones and dispatch real plumbers to your door.
We’ve been handling Citrus Heights plumbing emergencies long enough to know the common problems in this area. Older homes with original galvanized pipes that burst without warning. Water heaters that fail during peak winter usage. Sewer lines clogged by tree roots from the mature landscaping throughout the city.
Our trucks stay stocked with the parts these local homes need most. We’re licensed, insured, and committed to transparent pricing that won’t shock you when the work is done.
You call our emergency line and get a real person, not a recording. We ask a few quick questions to understand your situation and give you immediate steps to prevent further damage while we’re on the way.
A licensed plumber heads to your location with a fully loaded truck. No “let me go get parts” delays. We carry the inventory needed to handle most emergency repairs on the first visit, from pipe fittings to water heater elements to professional drain cleaning equipment.
Once we arrive, we assess the problem, explain what’s wrong in plain English, and give you upfront pricing before touching a wrench. You approve the work, we fix it efficiently, and we clean up our mess. Most emergency repairs are completed within a few hours of your initial call.
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Burst pipes get immediate pipe repair or replacement to stop flooding and water damage. We handle everything from small pinhole leaks to major line breaks that can destroy flooring and walls if not addressed quickly.
Water heater emergencies get same-day diagnosis and repair. Whether it’s a heating element failure, gas valve problem, or complete unit replacement, we restore your hot water supply as fast as possible. No week-long waits for parts or return visits.
Citrus Heights homes face specific challenges we see regularly. The area’s mature trees create root intrusion problems in sewer lines. Older neighborhoods have aging galvanized pipes prone to sudden failure. Many homes have water heaters nearing end-of-life that fail during high-demand periods. Our local experience means we arrive prepared for these common issues and can often spot potential problems before they become emergencies.
We typically arrive within 60-90 minutes for true plumbing emergencies in Citrus Heights. When you call, we’ll give you an accurate timeframe based on your location and current dispatch schedule, not a vague “sometime today” promise.
For serious situations like burst pipes flooding your home, gas leaks, or sewage backups, we prioritize these calls and often arrive faster. We understand that every minute counts when water is actively damaging your property or you’re dealing with a safety hazard.
Our service trucks are strategically positioned throughout the greater Sacramento area, including Citrus Heights, so we can reach you quickly regardless of whether it’s 3 PM or 3 AM. Distance and traffic patterns are factored into our response time estimates.
No emergency surcharges, period. Our pricing stays the same whether you need us at 2 PM on a Tuesday or 2 AM on Christmas morning. We don’t believe in taking advantage of people when they’re already dealing with a stressful situation.
Many plumbing companies add hefty surcharges for after-hours calls, but we’ve built our business model around fair, consistent pricing. The only thing that affects your cost is the complexity of the actual repair work needed, not the time of day you call us.
You’ll get transparent, upfront pricing before any work begins, and that price won’t change based on when your emergency happened. We quote the repair, not the clock.
For burst pipes or major leaks, shut off your main water supply immediately. Your main shutoff valve is typically located near your water meter or where the main line enters your house. If you can’t find it, look for a valve near the street or call us for guidance.
If your water heater is leaking or malfunctioning, turn off the power source first. For electric units, flip the breaker. For gas units, turn the gas valve to “off.” Then shut off the water supply to the unit using the valve on the cold water inlet pipe.
For suspected gas leaks, evacuate your home immediately. Don’t flip light switches, use electrical devices, or create any sparks. Call the gas company first, then call us once you’re safely outside. For sewer backups, avoid using any drains or toilets and keep family and pets away from contaminated areas.
Yes, our trucks are stocked with the parts and tools needed for about 85% of common emergency plumbing repairs. We can typically handle burst pipe repairs, clear serious drain blockages, fix water heater problems, and address gas line issues in a single visit.
For more complex situations like complete water heater replacement or extensive repiping, we’ll always stop the immediate problem first. That means shutting off water to prevent damage and getting you basic functionality restored while we schedule the larger repair work at your convenience.
Our goal is to eliminate the emergency aspect of your problem during the first visit, even if the complete permanent repair requires ordering special parts or scheduling additional work. You won’t be left without working plumbing while waiting for the full solution.
Every plumber we send to your home is fully licensed by the state of California and covered by comprehensive liability insurance. We don’t use unlicensed technicians or subcontractors who might not meet professional standards.
Our licensing means our plumbers are trained on current plumbing codes, safety procedures, and proper repair techniques. They’re qualified to work on gas lines, water heaters, and complex plumbing systems safely and legally.
Our insurance protects both you and our technicians. If something unexpected happens during the repair, you’re covered. We’re happy to provide proof of licensing and insurance anytime you ask – transparency about credentials is just as important as transparency about pricing.
True plumbing emergencies involve immediate threats to your property or safety. This includes burst pipes actively flooding your home, any suspected gas leaks, sewage backups creating health hazards, complete loss of water supply, or water heater leaks causing property damage.
Problems that can typically wait for regular business hours include slow-draining sinks, dripping faucets, running toilets that aren’t overflowing, or small leaks that aren’t causing damage. However, even “minor” issues can escalate quickly if conditions change.
When you’re unsure, call us anyway. We can help you assess whether your situation needs immediate emergency response or if it’s safe to schedule regular service. Sometimes a quick conversation can save you from a much bigger problem later, or give you peace of mind that waiting until morning is fine.
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