If you turn on a faucet and only a trickle comes out, you likely have frozen pipes. The first step is to shut off your main water valve to prevent flooding if the pipes burst when they thaw.
Keep the affected faucet open so water can flow through once the frozen area melts. You can apply gentle heat using a hair dryer or electric heating pad, but never use open flames, blowtorches, or propane heaters. Check other faucets in your home to identify if multiple pipes are frozen.
If you see bulging pipes, frost on water lines, or suspect the frozen area isn’t accessible, call us immediately. Frozen water acts like a plug, and when it thaws, water can gush out rapidly if the pipe has cracked.