Hear from Our Customers
You sleep better knowing your home is protected around the clock. Just 1 inch of water in the typical home can cause up to $25,000 worth of damage, but that’s not your reality anymore.
Your phone alerts you the moment moisture appears anywhere in your home. Whether you’re at work, on vacation, or asleep upstairs, you know immediately if there’s a problem. The system automatically shuts off water flow before minor issues become major disasters.
Your monthly water bill drops because the system can reduce up to 90% of household water waste by identifying and stopping leaks. Those hidden leaks that were costing you hundreds each year? Gone. Your insurance company might even offer you a discount for being proactive about water damage prevention.
We’ve earned a 4.7/5 Google rating from 93 reviews by doing one thing consistently: showing up when promised and fixing problems right the first time. No surprises, no inflated bills, no excuses.
Herald homeowners know they can count on us for 24/7 emergency service when water problems can’t wait. We understand California’s unique plumbing challenges – from high water pressure issues to aging pipe systems in older homes. California leads the nation in non-weather-related water damage claims, making professional leak detection more important than ever for local residents.
When you call Murray Plumbing, you’re working with licensed, bonded, and insured professionals who believe in transparent pricing and quality workmanship. Many customers note that their final costs came in lower than our original estimate – that’s the Murray Plumbing difference.
First, our licensed technicians assess your home’s specific needs and vulnerable areas. Every home is different, so the placement strategy is customized based on your plumbing layout, high-risk zones, and lifestyle.
Professional installation by a licensed plumber is recommended for Moen systems, and we handle everything from start to finish. The main monitoring unit installs on your water line, while individual leak detectors are strategically placed near water heaters, under sinks, by washing machines, and in basements or crawl spaces.
Once installed, the system connects to your home’s Wi-Fi and syncs with the Moen Smart Water app on your phone. The system runs daily microleak tests to ensure your home’s plumbing network runs efficiently while identifying leaks as small as a single drop per minute. You’ll receive real-time notifications through the app, phone calls, or emails whenever the system detects moisture, abnormal water flow, or potential issues.
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We install the full range of Moen leak detection products, from basic moisture sensors to comprehensive whole-home monitoring systems. Smart Leak Detectors can detect moisture in places prone to water damage and include extension cables for hard-to-reach areas.
Herald residents particularly benefit from Moen’s FloSense technology, which learns your home’s normal water usage patterns and identifies abnormalities before they become problems. The system monitors your home’s water, sending you app, phone call and email alerts for potential leaks whether you’re at home or away.
California homeowners face unique challenges with water pressure fluctuations and aging infrastructure. Our installation includes proper calibration for local conditions and integration with your existing plumbing system. The system includes a Three-Year FloProtect Plan with an extended warranty and up to $5,000 in insurance deductible coverage, providing additional peace of mind for Herald residents dealing with the state’s high water damage claim rates.
Installation costs vary based on your home’s size, plumbing complexity, and the number of detection points needed. We provide upfront, transparent pricing with no hidden fees or surprises.
Most Herald homeowners find the investment pays for itself quickly through reduced water bills and prevented damage costs. Water damage claims average $13,954 each for insurance companies, making prevention far more cost-effective than repairs. We offer free estimates so you know exactly what to expect before any work begins.
Many customers discover their final costs are lower than our original estimate because we believe in fair, honest pricing that builds long-term relationships with Herald residents.
Yes, Moen systems include battery backup capabilities to maintain protection during power outages. The Flo Battery Backup provides up to 4 hours of continuous leak protection in a power outage.
If the device loses its Wi-Fi connection, it will continue to protect your home. The Flo Shutoff stores the latest learnings locally, allowing it to continue safeguarding your home until the Wi-Fi connection is restored. This means your home stays protected even when technology fails.
The system’s local intelligence ensures that learned water usage patterns and automatic shutoff capabilities remain active regardless of connectivity issues, providing continuous protection for Herald residents.
Absolutely. The Moen Smart Water App provides a view of your home’s water usage and history, flow rate, and pressure with the ability to turn the water on or off remotely. Whether you’re across town or across the country, you maintain complete control.
The app is free, with no fees or subscriptions required, so there are no ongoing costs beyond the initial installation. You’ll receive instant notifications if anything unusual occurs, allowing you to respond immediately or contact us for emergency service.
This remote capability is particularly valuable for Herald residents who travel frequently or own vacation properties, providing peace of mind no matter where life takes you.
Smart Water Detectors can be placed under sinks inside cabinets, beneath toilet tanks, near water heaters, or anywhere else a leak or moisture is likely to occur. Our technicians identify the highest-risk areas during the initial assessment.
Common placement areas include basements, crawl spaces, laundry rooms, kitchen cabinets, bathroom vanities, and near water heaters. Leak sensing cables of various lengths are available for hard-to-see areas beneath and behind appliances, and all these peripherals are battery powered for convenience.
Herald’s older homes often have unique vulnerabilities that require customized detection strategies. Our experience with local plumbing systems ensures comprehensive coverage tailored to your specific home and risk factors.
Moen leak detectors alert you to leaks in real time and you receive alerts the moment water is detected to help prevent water damage. The response time is essentially instantaneous once moisture reaches the sensors.
With FloSense Technology, the device learns your home’s water usage patterns to identify abnormalities like running water or small leaks and will automatically turn off water to prevent damage. This automated response eliminates the delay between detection and action that could allow damage to occur.
For Herald residents, this speed is critical because there are about 14,000 water damage incidents per day nationwide, and early intervention makes the difference between minor cleanup and major reconstruction.
Yes, many insurance providers recognize the value of proactive water damage prevention. Insurance discounts may be available through participating providers based on location and carrier, and some companies require leak detection systems for coverage in high-risk areas.
The Leak Defense System is so trusted, a number of national insurance companies offer discounts for installing it on your property. The exact discount varies by provider, but the savings often help offset the installation cost over time.
We can provide documentation and certification needed for insurance discount applications, ensuring Herald residents get maximum value from their investment in leak detection technology.
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