Hear from Our Customers
When your plumbing works, you don’t think about it. When it doesn’t, it’s all you can think about. That’s where we come in.
You get your hot water back, your drains flowing freely, and your water pressure where it should be. No more puddles on the floor, no more cold showers, no more wondering if that small leak is about to become a big problem. Just reliable plumbing that lets you get back to what matters.
Our customers in Herald tell us the same thing: they appreciate knowing exactly what they’ll pay upfront, getting their problems solved quickly, and having a plumber they can actually count on when something goes wrong.
We understand Herald homes and the unique plumbing challenges they face. Many homes here were built decades ago with aging pipes, older water heaters, and systems that need the right kind of attention.
Our team knows how to work with the infrastructure you’ve got while making smart upgrades that actually solve problems long-term. We’re not the guys who show up, throw parts at the problem, and hope it sticks.
Herald residents trust us because we do what we say we’ll do, charge what we quote, and treat your home like it’s our own. When you call Murray Plumbing, you’re getting plumbers who understand that your time matters and your budget has limits.
First, you call us and describe what’s happening. We ask the right questions to understand your situation and give you a realistic timeframe for when we can get there.
When we arrive, we assess the problem thoroughly and explain exactly what’s wrong in terms you can understand. Before we touch anything, you get a clear, upfront price for the work. No diagnostic fees, no surprise charges later.
Once you approve the work, we get it done efficiently using quality materials and proven methods. We clean up after ourselves, test everything to make sure it’s working properly, and make sure you understand what we did and why. You pay the price we quoted, nothing more.
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We handle everything from emergency repairs to routine maintenance, water heater replacement to drain cleaning. Whether you’re dealing with a burst pipe at 2 AM or planning a bathroom upgrade, we’ve got you covered.
Herald’s aging housing stock means we see a lot of corroded pipes, failing water heaters, and drainage issues. We know how to work with older systems while helping you make smart improvements that prevent future problems. Our experience with local homes means we can often spot potential issues before they become emergencies.
From simple faucet repairs to complete plumbing system overhauls, we bring the same approach: clear communication, fair pricing, and work that lasts. Many of our Herald customers have been with us for years because they know we’ll take care of them when problems arise.
We offer 24/7 emergency service and typically respond within an hour for urgent situations like burst pipes, major leaks, or complete loss of water. For less urgent issues, we can usually schedule same-day or next-day service.
Our emergency response covers all of Herald and surrounding areas. When you call, you’ll speak directly with our dispatch team who can give you an accurate timeframe based on your location and our current schedule. We understand that plumbing emergencies don’t wait for business hours.
No diagnostic fees, period. When we give you a price for the work, that’s exactly what you’ll pay. We believe in transparent pricing because nobody likes surprise charges on their bill.
We’ll assess your problem, explain what needs to be done, and give you a clear, upfront price before we start any work. If the job turns out to be simpler than expected, we adjust the price down. Many of our customers have told us they were pleasantly surprised when their final bill was less than our original estimate.
We see a lot of issues related to aging infrastructure in Herald homes. Corroded pipes, failing water heaters, low water pressure from mineral buildup, and drainage problems are common calls for us.
We also handle plenty of emergency situations like burst pipes, major leaks, and backed-up sewer lines. Our experience with older homes means we know how to work with existing systems while making improvements that prevent future problems. Whether it’s a simple repair or a complex replacement, we approach each job with the same attention to detail.
Older homes require a different approach, and we’ve got extensive experience working with aging plumbing systems. We understand the materials used in different eras and know how to work with galvanized steel, cast iron, and other older pipe materials.
When we work on older homes, we assess the entire system to identify potential problems before they become emergencies. We can often suggest targeted upgrades that solve current issues while preventing future ones. Our goal is to work with your existing system where possible while making smart improvements where needed.
First, locate your main water shutoff valve and turn off the water if you have a major leak or burst pipe. This prevents additional water damage while you wait for us to arrive.
Call us immediately at our 24/7 emergency line. Try to contain any water that’s already leaked using towels, buckets, or tarps. Take photos of the damage if it’s safe to do so – this can be helpful for insurance purposes. Don’t attempt major repairs yourself, as this can sometimes make the situation worse.
Yes, we offer comprehensive plumbing maintenance services designed to catch problems before they become emergencies. Regular maintenance is especially important for Herald’s older homes where small issues can quickly become major problems.
Our maintenance includes inspecting pipes for corrosion, checking water heater performance, testing water pressure, and clearing minor drain blockages. We can also assess your plumbing system’s overall condition and recommend improvements that make sense for your home and budget. Many customers find that regular maintenance saves them money by preventing costly emergency repairs.
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Other Services we provide in Herald
