Hear from Our Customers
You wake up to a cold shower. Your dishwasher won’t clean properly. Your washing machine isn’t getting clothes clean. When your water heater fails, everything in your daily routine gets thrown off.
That’s exactly when you need a plumber who shows up quickly, diagnoses the real problem, and fixes it right the first time. Not someone who shows up three days later with a clipboard full of excuses.
Your water heater repair shouldn’t drag on for days while you heat water on the stove. You need your hot water back today, and that’s exactly what we deliver.
Murray Plumbing has built a reputation in the Sacramento area for doing exactly what we say we’ll do. Our technicians show up on time, work efficiently, and solve your water heater problems without the runaround.
We’ve earned a 4.7 out of 5 rating from 93 customers who appreciate straight answers, fair pricing, and professional work. Many of our customers tell us the final cost was actually less than our original estimate.
When Campus Commons residents need reliable water heater repair, they call us because we deliver results, not excuses.
First, we respond quickly to your call and schedule a convenient time that works for your schedule. Our 24/7 emergency service means you don’t have to wait until Monday morning if your water heater fails on the weekend.
When our technician arrives, we’ll inspect your water heater thoroughly, checking for common issues like sediment buildup, faulty heating elements, thermostat problems, or leaks around fittings and valves. We’ll test your system to pinpoint exactly what’s causing the problem.
Then we explain what we found in plain language, give you transparent pricing upfront, and present your options. If a repair makes sense, we’ll handle it efficiently. If replacement is more cost-effective, we’ll walk you through why and help you choose the right system for your home and budget.
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Every water heater repair service includes a complete system inspection, not just a quick fix for the obvious problem. We check your heating elements, thermostat, anode rod, pressure relief valve, and all connections to catch potential issues before they become expensive emergencies.
Campus Commons homes typically have traditional tank water heaters that last 8-12 years with proper maintenance. Sacramento’s hard water can accelerate sediment buildup, which reduces efficiency and causes those popping and banging noises you might hear from your tank.
Our service includes clearing sediment buildup, replacing worn components, and testing your system to ensure it’s operating at peak efficiency. We also provide honest guidance about whether repair or replacement makes more financial sense for your specific situation.
We offer 24/7 emergency water heater repair service throughout Campus Commons and the greater Sacramento area. Most emergency calls receive same-day service, often within a few hours of your call.
Our quick response time is one of the main reasons customers choose us over other plumbing companies. While other companies might tell you to wait until Monday or the next business day, we understand that water heater problems don’t wait for convenient times.
When you call our emergency line, you’ll speak with a real person who can dispatch a licensed technician to your location quickly. We keep our trucks fully stocked with common water heater parts, so most repairs can be completed in a single visit without waiting for parts to arrive.
The most frequent issues we see in Campus Commons homes are sediment buildup, faulty heating elements, and thermostat malfunctions. Sacramento’s hard water accelerates mineral deposits in tank water heaters, which causes efficiency problems and unusual noises.
Sediment buildup makes your water heater work harder to heat water, increases your energy bills, and can cause popping or banging sounds from the tank. If left untreated, excessive sediment can damage heating elements and reduce your water heater’s lifespan significantly.
Other common problems include leaking pressure relief valves, corroded anode rods, and loose electrical connections. Most of these issues can be repaired cost-effectively if caught early, which is why we recommend annual water heater maintenance to prevent expensive emergency repairs.
Several factors determine whether repair or replacement makes more sense for your situation. Age is the biggest consideration – if your water heater is over 10 years old and needs major repairs, replacement often provides better long-term value.
However, newer units with specific component failures like a bad heating element or thermostat are usually worth repairing. We’ll evaluate your water heater’s overall condition, repair costs versus replacement costs, and your household’s hot water needs to give you honest recommendations.
Warning signs that indicate potential problems include inconsistent water temperatures, rusty or discolored water, unusual noises from the tank, visible leaks, or significantly higher energy bills. If you notice any of these issues, it’s better to address them quickly before they become more expensive problems.
Yes, we provide transparent, upfront pricing before any work begins. After diagnosing your water heater problem, we’ll explain exactly what needs to be done and give you a clear price quote with no hidden fees or surprise charges.
Many of our customers tell us the final cost was actually less than our original estimate. We believe in honest pricing that reflects the actual work required, not inflated estimates designed to maximize profit at your expense.
Our pricing includes all labor, parts, and materials needed to complete your repair properly. We don’t charge extra for evenings, weekends, or emergency service calls, unlike many other plumbing companies in the Sacramento area.
We service all major types and brands of water heaters commonly found in Campus Commons homes, including traditional tank units, tankless systems, and hybrid heat pump models. Whether you have a gas or electric unit, we have the expertise and parts to handle repairs efficiently.
Our technicians are trained on all major water heater brands including Bradford White, Rheem, AO Smith, State, and others. We keep a comprehensive inventory of common replacement parts on our service trucks to minimize delays and complete most repairs in a single visit.
For older or discontinued models, we can often source specialty parts or recommend suitable upgrade options that provide better efficiency and reliability. We’ll work with you to find the most cost-effective solution that meets your household’s hot water needs and budget requirements.
Regular maintenance is the best way to prevent expensive water heater problems and extend your system’s lifespan. Annual tank flushing removes sediment buildup that reduces efficiency and causes component damage over time.
We recommend having your water heater inspected annually, especially if you have hard water common in the Sacramento area. During maintenance visits, we check the anode rod, test the pressure relief valve, inspect electrical connections, and flush accumulated sediment from the tank.
Simple steps like setting your thermostat to 120 degrees, insulating hot water pipes, and addressing small leaks promptly can prevent major problems. If you notice any changes in your hot water supply, unusual noises, or higher energy bills, don’t wait – early intervention usually means simpler, less expensive repairs.
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