First, you call and speak with a real person—not an answering service. We’ll ask about your specific problem and schedule a same-day appointment that works with your schedule.
Our technician arrives with a fully stocked truck, ready to diagnose and fix your water heater the same day. We’ll explain exactly what’s wrong, what it’ll cost to fix, and why. No surprises, no upselling, no pressure tactics.
Once you approve the work, we get started immediately. We use quality parts designed to last in local conditions—no cheap fixes that’ll have us back next month. When we’re done, we clean up completely and test everything to make sure it’s working perfectly.
You get hot water back the same day, a clear explanation of what we did, and the confidence that it’s fixed right the first time.