Hear from Our Customers
Your pipe bursts at 2 AM. Your water heater dies on Sunday morning. Every minute counts because water damage spreads fast, turning what starts as a manageable problem into a costly disaster.
You need someone who answers the phone, shows up quickly, and fixes it right the first time. Not someone who puts you on a waiting list or charges double because it’s after hours. Our emergency plumbing services get your water flowing properly again and stop damage in its tracks.
You’ll have hot water back, dry floors, and peace of mind knowing the problem is actually solved – not just patched until the next emergency.
We’ve been Auburn’s trusted emergency plumber for over 24 years with a 5-star reputation. We know this area’s homes, from the older neighborhoods near downtown to newer developments, and we understand the plumbing challenges each presents.
We understand how Auburn’s mountain weather affects your pipes and why certain neighborhoods see the same issues repeatedly. Freezing temperatures burst pipes in crawl spaces. Tree roots infiltrate older sewer lines. Water pressure problems hit entire streets.
As a family-owned business serving Auburn, we keep our overhead low and our prices fair while delivering the professional emergency plumbing services that bigger companies can’t match.
We answer the phone – day or night, weekend or holiday. You talk to a real person who understands plumbing emergencies, not an answering service reading from a script. We ask the right questions to understand your situation and dispatch a fully equipped technician to your Auburn location.
Our trucks carry the tools and parts needed for most emergency repairs. We can often fix your problem on the first visit rather than scheduling a return appointment when you’re already dealing with water damage or no hot water.
Before any work begins, we explain what’s wrong and give you an upfront price. No surprises, no hidden fees, no overtime charges just because it’s the middle of the night. Once you approve the work, we get started immediately and don’t leave until your plumbing emergency is resolved.
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We handle every type of plumbing emergency Auburn residents face. Burst pipes that flood your basement. Water heater failures that leave you with cold showers. Sewer backups that threaten your family’s health. Clogged drains that won’t clear no matter what you try.
Auburn homes face specific challenges we see repeatedly. Winter freezing temperatures burst pipes in crawl spaces, especially in older homes near downtown. Tree roots infiltrate sewer lines in established neighborhoods with mature landscaping. Water pressure issues affect entire developments when main lines fail.
You get experienced diagnosis of the root problem, not a quick band-aid fix that fails next week. Our emergency plumbing repairs come with warranty coverage because we stand behind our work. We also work with your insurance company when water damage requires documentation for claims.
We typically arrive within 60-90 minutes for true plumbing emergencies in Auburn and surrounding areas. When you have water flooding your home or complete loss of water service, we understand that every minute counts.
Our emergency response system prioritizes calls based on severity – burst pipes and major leaks get immediate dispatch, while less urgent issues may have slightly longer response times. We keep multiple service vehicles strategically located to serve Auburn, so you’re not waiting for a technician to drive across the entire region to reach your property.
While emergency calls outside normal business hours do have different pricing than scheduled appointments, we’re transparent about all costs before our technician begins work. You’ll know exactly what you’re paying before we start the repair.
We don’t believe in gouging customers during their worst moments. Our emergency service rates are clearly explained upfront when you call, and we don’t add hidden fees or overtime charges. Many customers find that our fair emergency pricing saves them money compared to the water damage costs they’d face by waiting until regular business hours for repairs.
We respond to any plumbing problem that threatens your property or disrupts your daily life. This includes burst pipes, major leaks, water heater failures, sewer backups, severely clogged drains and toilets, broken water lines, and malfunctioning plumbing fixtures.
We also handle emergency situations where you’ve lost water service completely or have contaminated water issues. Our trucks carry equipment for both simple repairs and complex problems, so we can resolve most emergencies on the first visit rather than scheduling a return appointment when you need immediate relief.
All our plumbers hold proper California licensing and our company carries full insurance coverage for your protection. This matters more during emergencies than routine repairs because you’re dealing with potential water damage and need to know the work is done correctly.
Our licensing means we’re qualified to handle everything from simple fixture repairs to complex pipe replacements. We’re also bonded, which provides additional financial protection for your property during emergency work. You can verify our credentials and insurance coverage before we begin any emergency plumbing repair.
If you have water flooding, immediately shut off your main water valve if you can locate it safely. Move valuable items away from the affected area and try to contain the water with towels or buckets if possible.
For gas line issues, evacuate the area immediately and call us from a safe location. Don’t use electrical switches or create any sparks near a gas leak. For sewer backups, avoid using any plumbing fixtures and keep people and pets away from contaminated areas until we arrive to handle the emergency safely.
Yes, we work with your insurance company when emergency plumbing damage requires documentation for claims. We understand the paperwork and evidence insurance companies need to process water damage claims effectively.
We provide detailed reports of the damage, photos of the affected areas, and documentation of the emergency repairs performed. This helps streamline your insurance claim process and ensures you get the coverage you deserve for plumbing-related water damage. We’ve helped many Auburn homeowners navigate this process successfully.
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