Hear from Our Customers
The water’s shut off. The damage is contained. Your emergency plumber has the right parts and knows exactly what went wrong.
You’re not dealing with soggy carpets for weeks or waiting days for someone to call you back. The crisis that woke you up at midnight is handled by morning, and you’re back to your normal routine.
That’s what happens when you call a plumber who treats your emergency like our own. No runaround, no inflated after-hours pricing, no “we’ll get to you when we can.”
We’ve been the go-to emergency plumber for Colfax families since we opened our doors. We know this area’s unique challenges—the older homes along the railroad corridor, the seasonal temperature swings that stress pipes, and the way Colfax’s elevation affects water pressure.
When your neighbor recommends us, it’s because we’ve already proven ourselves in their basement or crawl space. We’re the local plumbing company that actually lives here, works here, and understands what Colfax homeowners face when disaster strikes.
Being family-owned means your emergency becomes our priority, not just another service call.
You call, we answer—24 hours a day, 7 days a week. No answering service, no callback delays. We get your location, assess the situation over the phone, and dispatch our emergency plumber immediately.
We arrive with a fully stocked truck and diagnostic tools to handle burst pipes, water leaks, sewer backups, and water heater failures. First, we stop the immediate damage. Then we identify the root cause and fix it right the first time.
Before we leave, we walk you through what happened, what we fixed, and how to prevent it from happening again. You get documentation for insurance claims and a guarantee on our emergency repair work.
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Our emergency plumbing services handle the full range of urgent situations Colfax homeowners face. Burst pipes from winter freezes, water heater failures, sewer line backups, and major leaks that threaten your property.
Colfax’s location in the Sierra Nevada foothills means temperature swings that can freeze pipes in unheated areas. Older homes along the historic district often have plumbing that needs expert attention during emergencies. We know these local conditions and come prepared.
Our emergency response includes water damage mitigation, temporary repairs to prevent further damage, and permanent solutions that address the underlying problem. We work with your insurance company and provide detailed documentation of the emergency and our repairs.
We typically arrive within 60 minutes of your call, often faster depending on your location in Colfax and our current dispatch. Our emergency plumbers are strategically located to serve Colfax, Grass Valley, and the surrounding Placer County area.
When you call, we immediately assess the urgency of your situation. For burst pipes or major leaks causing active water damage, we prioritize getting there as quickly as possible to minimize property damage. We’ll give you an accurate arrival time when you call and keep you updated if anything changes.
Our goal is to get your water emergency under control fast, because we know every minute counts when water is damaging your home.
First, shut off your main water supply if possible—this stops additional water from flooding your home. The main shutoff is usually near your water meter or where the water line enters your house. If you can’t locate it, we’ll talk you through it over the phone.
Turn off electricity to any areas where water is present to prevent electrical hazards. Move furniture, electronics, and valuables away from the water if you can do so safely. Use towels, buckets, or a wet-dry vacuum to remove standing water if possible.
Don’t attempt to repair the problem yourself, especially with burst pipes or major leaks. Take photos of the damage for insurance purposes, but focus on safety first. We’ll handle the repair work when we arrive.
Our emergency plumbing rates are fair and transparent, regardless of when you call. We don’t believe in price gouging during your crisis. You’ll get an upfront estimate before we start any work, and we stick to our quoted price.
Many Colfax homeowners are surprised to learn our emergency rates are competitive with what other companies charge for regular daytime service. That’s because we keep our overhead low as a local, family-owned business, and we can pass those savings on to you.
We believe emergency plumbing should be accessible when you need it most, not a financial burden that adds stress to an already difficult situation.
Most homeowners insurance policies cover sudden and accidental plumbing failures like burst pipes, but coverage varies by policy and situation. We provide detailed documentation of the emergency, our findings, and all repair work to support your insurance claim.
We’ve worked with insurance companies throughout the Colfax area and understand what documentation they require. We’ll photograph the damage, document the cause of the failure, and provide itemized invoices for all materials and labor.
However, damage from gradual leaks or lack of maintenance typically isn’t covered. We’ll be honest about what we find and help you understand whether your situation is likely to be covered by insurance.
Absolutely. While we’re fixing your immediate emergency, we inspect the surrounding plumbing to identify potential problems before they become your next crisis. This is especially important in Colfax’s older homes where one failure often indicates other issues.
We’ll point out aging pipes, connections that are under stress, or areas where temperature changes could cause future freezing. If we find concerns, we’ll explain them clearly and give you options for addressing them on your timeline and budget.
Our goal isn’t just to fix today’s emergency—it’s to help you avoid the next one. Many of our Colfax customers appreciate this proactive approach because it saves them money and stress in the long run.
We handle all types of plumbing emergencies common to Colfax homes: burst pipes from freezing, water heater failures, sewer line backups, major leaks, and overflowing fixtures. Our emergency plumbers come equipped for any urgent plumbing situation.
Colfax’s elevation and temperature variations create specific challenges like pipe freezing in crawl spaces and pressure issues from elevation changes. We understand these local conditions and carry the right materials and tools to address them effectively.
We also handle emergency situations that affect your water supply, like main line breaks or well pump failures common in rural areas around Colfax. No matter what’s causing your plumbing emergency, we have the experience and equipment to resolve it quickly and permanently.
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