You call us with your toilet problem. We ask a few questions to understand what’s happening and give you a timeframe for when we can be there. For emergencies, that’s usually within hours.
Our technician arrives, assesses the situation, and explains what’s wrong in terms you’ll understand. Before any work starts, you get an upfront price. No “we’ll see what we find” pricing games.
We fix the problem using quality parts and proven methods. Once the repair is complete, we test everything to make sure it’s working properly. You get a toilet that functions like it should, and often a final bill that’s less than our original estimate.