Hear from Our Customers
When your water heater fails on a cold morning or your main line backs up, you need more than promises. You need results. That’s exactly what you get with Murray Plumbing.
No more cold showers stretching into days because other companies are “booked solid.” No more watching water damage spread while you wait for callbacks. When we say 24/7 emergency service, we mean someone answers the phone and shows up – not just an answering machine promising to call you back “first thing Monday.”
Your time matters. Your comfort matters. And getting the job done right the first time matters most of all.
We’re not the fly-by-night operation that disappears after taking your money. Murray Plumbing has been serving Hood and Sacramento County for years, building our reputation one satisfied customer at a time.
Being local means we understand what Hood homeowners face. The aging infrastructure in older neighborhoods. The clay-heavy soil that shifts and stresses pipe connections. The mineral-rich water that accelerates corrosion in certain pipe materials.
This isn’t textbook knowledge – it’s hands-on experience fixing the same problems your neighbors deal with every day. When you call Murray Plumbing, you’re getting a team that knows Hood’s plumbing challenges inside and out.
Here’s exactly what happens when you call us. No mystery fees, no bait-and-switch pricing, no surprises.
You call with your plumbing problem. We ask the right questions to understand what’s happening and give you a realistic timeframe for when we can be there. When we arrive, we assess the situation and explain exactly what needs to be done.
You get a clear, upfront price before any work starts. No hourly rates that keep climbing. No “diagnostic fees” that turn into expensive surprises. We fix the problem using quality parts and proven techniques.
We clean up our work area and test everything to make sure it’s working correctly. You pay the agreed-upon price and we’re done. That’s it.
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We handle the full spectrum of plumbing issues Hood homeowners face. Water heater repairs and replacements – especially crucial during those cold Sacramento County winters. Drain cleaning when tree roots or buildup cause backups. Toilet repairs and pipe replacements in older homes.
Sewer line problems are particularly common in this area due to mature trees and aging infrastructure. We’re equipped to handle both routine maintenance and major emergencies with the right tools and expertise.
Our truck comes stocked with parts that Hood homes typically need. We’re licensed, insured, and local – which means when you call, you’re talking to someone who actually lives and works in your community, not some distant call center.
We offer true 24/7 emergency service, which means someone actually answers the phone and dispatches a technician – not just an answering service. Most emergency calls in Hood get same-day service, often within a few hours.
During off-hours, weekends, and holidays, we maintain emergency coverage because plumbing problems don’t follow a schedule. A burst pipe at 2 AM on Sunday causes just as much damage as one on Tuesday afternoon.
When you call with an emergency, we’ll give you a realistic timeframe based on your location in Hood and current service calls. No false promises, just honest communication about when we can be there to help.
We price everything upfront before any work begins. You know exactly what you’re paying before we start, with no hourly rates that keep climbing or surprise charges that appear on your final bill.
Many plumbing companies use “diagnostic fees” or “service call charges” that get rolled into inflated repair costs. We believe in transparent pricing – the quote we give you is what you pay, period.
If we discover additional problems during the repair, we’ll explain what we found and give you a separate quote for that work. You decide what gets fixed and when. No pressure, no games, no surprises on your bill.
Hood is directly in our primary service area. We’re familiar with the specific challenges Hood homeowners face – from the older neighborhood infrastructure to the soil conditions that affect plumbing systems in this part of Sacramento County.
Being local means we understand the common plumbing issues in Hood properties. The aging galvanized pipes in homes built in the 1950s and 60s. The sewer line problems caused by mature tree roots. The water heater issues that spike during winter months.
This local knowledge translates to faster diagnosis and more effective repairs. We’re not learning about your area’s plumbing challenges on your dime – we already know what works and what doesn’t in Hood.
Yes, we’re fully licensed as a plumbing contractor in California and carry comprehensive liability insurance. This protects both you and us if anything unexpected happens during the repair process.
We can provide proof of licensing and insurance if requested. Working with unlicensed plumbers might seem like it saves money upfront, but it can cost you significantly more if something goes wrong or the work doesn’t meet code requirements.
Our licensing means we stay current with California plumbing codes and safety requirements. Our insurance means you’re protected if there’s ever an issue with our work. It’s the professional way to do business, and it’s how we’ve built our reputation in Hood.
Water heater repairs and replacements are probably our most common calls, especially during the colder months when older units finally give out. We also handle frequent drain cleaning, toilet repairs, and pipe repairs in Hood’s older homes.
Sewer line issues are particularly common in this area due to tree root intrusion and the aging infrastructure. Many Hood properties have mature trees whose roots seek out water sources, often finding their way into sewer lines through small cracks or joint separations.
We’re equipped to handle both routine maintenance and major plumbing emergencies. From simple faucet repairs to complete sewer line replacements, we have the tools, parts, and expertise to solve whatever plumbing challenge your Hood property presents.
When we arrive at your Hood property, we start by listening to your description of the problem and asking relevant questions. We then perform a thorough assessment to identify the root cause – not just the symptoms you’re seeing.
Once we understand what’s wrong, we explain the problem in plain language and outline your repair options. We provide upfront pricing for each option so you can make an informed decision about how to proceed.
If you approve the work, we complete the repair using quality parts and proven techniques. We test everything to ensure it’s working properly, clean up our work area, and walk you through what we did. You pay the agreed-upon price, and we provide any relevant maintenance tips to help prevent future issues.
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Other Services we provide in Hood
